DANESA BATREZ
Administrative Support Specialist
Suffolk,VA
Summary
Administrative Support Specialist with an MBA and MSW and over eight years of experience supporting daily operations, scheduling, documentation, and client-facing services. Known for strong organization, clear communication, and maintaining confidentiality in mission-driven and service-oriented environments.
Overview
14
14
years of professional experience
Work History
Substitute Teacher
Suffolk Public Schools
Suffolk, Virginia
10.2023 - Current
- Coordinated daily schedules, attendance, and classroom documentation.
- Communicated professionally with front office staff to support smooth daily operations.
- Maintained organized records and followed established procedures with minimal supervision.
- Supported students with diverse needs while maintaining confidentiality and professionalism.
- Assisted with documentation and recordkeeping to support daily administrative operations.
Case Manager/Program Support
The Genieve Shelter
Suffolk, Virginia
01.2022 - 09.2023
- Maintained accurate and confidential client files in compliance with organizational standards.
- Assisted with documentation, data entry, and recordkeeping to support program operations and reporting.
- Coordinated communication between staff, community partners, and external agencies.
- Managed sensitive situations with empathy, professionalism, and attention to detail.
Executive Assistant/Administrative Support
United States Navy, USN
04.2012 - 01.2020
- Provided administrative and executive support including calendar management, scheduling, and travel coordination.
- Prepared correspondence, reports, memos, and briefing materials with accuracy and discretion.
- Maintained organized records and ensured compliance with confidentiality and operational standards.
- Coordinated logistics, training sessions, and communications across departments.
Education
MSW -
Simmons University
MBA -
Brandman University
Bachelor of Science - Health Care Management
Saint Leo University
Skills
- Administrative and Clerical Support
- Front Desk and Reception Support
- Scheduling and Calendar Management
- Microsoft Word, Excel, Outlook
- Google Workspace
- Confidential Records Management
- Data Entry and Documentation
- Client-Centered Communication
- Filing and Records Maintenance
- Cross-Department Coordination
Timeline
Substitute Teacher
Suffolk Public Schools
10.2023 - Current
Case Manager/Program Support
The Genieve Shelter
01.2022 - 09.2023
Executive Assistant/Administrative Support
United States Navy, USN
04.2012 - 01.2020
MBA -
Brandman University
MSW -
Simmons University
Bachelor of Science - Health Care Management
Saint Leo University