Danette Brewster
MIDDLEBURG
Summary
Experienced administrative professional prepared for this role with a strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering a positive work environment.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Peninsula Community Chapel
09.2009 - 09.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Front Desk Receptionist/Administrative Assistant
Dr. Dail DDS
10.2007 - 09.2009
- Enhanced patient experience by providing a welcoming and efficient front desk service.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Developed strong relationships with patients through excellent interpersonal skills, fostering trust and loyalty within the practice community.
- Provided exceptional customer service to patients, addressing inquiries and concerns with empathy and professionalism.
- Reduced no-shows by implementing reminder calls, resulting in increased daily appointments.
- Maintained patient confidentiality at all times, adhering to strict HIPAA guidelines and office policies.
Front Desk Receptionist/Administrative Assistant
Monaco Interprises Inc
08.2003 - 08.2007
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Wrote procedures for front desk including fire evacuation procedures
- Updated Government, GSA, and Contractor price lists
- Monitored fire alarm panel for the building
Education
High School Diploma -
Deer Park High School
Deer Park, WA06-1992
Certificate in Business Management - Business Management
Trend College
Spokane, WA06-1994
No Degree - Business Management
Spokane Community College
Spokane, WASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Customer and client relations
- Time management
- Computer proficiency
- Filing
- Clerical support
- Documentation and recordkeeping
- Scheduling and calendar management
- Excel spreadsheets
- Invoice processing
- Mail management
- Reception oversight
Timeline
Administrative Assistant
Peninsula Community Chapel
09.2009 - 09.2013
Front Desk Receptionist/Administrative Assistant
Dr. Dail DDS
10.2007 - 09.2009
Front Desk Receptionist/Administrative Assistant
Monaco Interprises Inc
08.2003 - 08.2007
High School Diploma -
Deer Park High School
Certificate in Business Management - Business Management
Trend College
No Degree - Business Management
Spokane Community College
Similar Profiles
Mikayla WelbornMikayla Welborn
Childcare Worker - Shift Lead at Peninsula Community ChapelChildcare Worker - Shift Lead at Peninsula Community Chapel
Espn BagheriEspn Bagheri
Camp Counselor at Peninsula Community ChapelCamp Counselor at Peninsula Community Chapel
Mindy PreserMindy Preser
Registered Nurse at Community Hospital of the Monterey PeninsulaRegistered Nurse at Community Hospital of the Monterey Peninsula
Richard-James McCreaRichard-James McCrea
Customer Service Staff Member at PublixCustomer Service Staff Member at Publix
Quantavian ReedQuantavian Reed
Technician at Georgia Pacific CenterTechnician at Georgia Pacific Center