Danezia Davis
Stafford
Summary
Talented daycare Owner with excellent marketing, customer service and facility oversight skills and more than 8 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner/ lead Teacher
Love Flower Daycare LLC
05.2017 - Current
- Conducted meetings when procedures and polices changed with contract
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Upheld high standards of cleanliness and hygiene, reducing spread of illness and ensuring healthy setting for children and staff.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
Help Desk Analyst
McCarthy Service
09.2017 - 05.2018
- Help users via phone or online to troubleshoot hardware or software issues
- Researched questions and performed troubleshooting for issues related to password resets, email, fax, error messages, and other issues to find prompt solutions that allows users to maintain productivity
- Diagnose technical issues and implemented solutions
- Maintained detailed documentation of all help desk interactions for future reference and analysis.
- Logged support tickets and closed when issues were resolved.
Scheduling specialist
Advance Health
10.2015 - 10.2017
- Schedule yearly in home wellness assessments for Medicaid members
- Answer incoming and outbound calls
- Performed administrative duties including updating and filing files and handling correspondence
- Confirmed and cancelled appointments
- Provided excellent customer service
- Answered phone calls and answered questions from potential customers.
- Developed strong relationships with employees, fostering an atmosphere of trust that facilitated open dialogue about scheduling preferences or concerns.
Education
Associate in applied science -
Stratford University
Woodbridge, VASkills
- Knowledge of medical terminology
- Exceptional organization and time-management focus
- Proficiency in Microsoft Office
- Written, verbal and interpersonal communication skills
- Ability to multitask
- Business management
- Marketing
- Team oversight
- Business administration
- Child development
Certification
- Certified Medical Assistant
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- First Aid Certification
Timeline
Help Desk Analyst
McCarthy Service
09.2017 - 05.2018
Owner/ lead Teacher
Love Flower Daycare LLC
05.2017 - Current
Scheduling specialist
Advance Health
10.2015 - 10.2017
- Certified Medical Assistant
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- First Aid Certification
Associate in applied science -
Stratford University
Similar Profiles
Ashley BellAshley Bell
Caregiver/ Daycare and Preschool teacher at The Love Center Daycare And Preschool LLCCaregiver/ Daycare and Preschool teacher at The Love Center Daycare And Preschool LLC
Sara KuntzSara Kuntz
Daycare Assistant at Little Flower DaycareDaycare Assistant at Little Flower Daycare
Abbigail OueletteAbbigail Ouelette
Early Childhood Educator at A Nana's Love DaycareEarly Childhood Educator at A Nana's Love Daycare