Daniel Choe
Fairfax
Summary
Proven server at JMT Kitchen and Bar, adept in guest engagement and maintaining high service standards. Skilled in customer service and team collaboration, I enhanced dining experiences and upheld hygiene protocols. Demonstrated ability to improve customer satisfaction and efficiently manage multiple tasks, contributing to a productive and welcoming environment.
Overview
3
3
years of professional experience
Work History
Server
JMT Kitchen and Bar
Annandale, VA
07.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Caboose Brewing
Merrifield, VA
05.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree - Management Information Systems
Northern Virginia Community College
Annandale, VA05-2026
No Degree - Computer Information Systems
James Madison University
Harrisonburg, VA05-2026
Skills
- Professional appearance
- Guest engagement
- Strong work ethic
- Customer service
Languages
Korean
Limited Working
Timeline
Server
JMT Kitchen and Bar
07.2024 - Current
Server
Caboose Brewing
05.2022 - 08.2022
No Degree - Management Information Systems
Northern Virginia Community College
No Degree - Computer Information Systems
James Madison University
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