Daniel Foster
Drakes Branch
Summary
Reliable Key Carrier known for high productivity and efficient completion of tasks. Skilled in inventory management, loss prevention strategies, and customer service, ensuring smooth store operations. Excel at communication, problem-solving, and leadership, which contribute to creating positive work environments and achieving business objectives.
Overview
3
3
years of professional experience
Work History
Key Carrier
Dollar General
Saxe
09.2025 - Current
- Assisted customers in locating products and answering inquiries.
- Maintained store cleanliness and organized merchandise displays.
- Supported team in unloading and stocking inventory on shelves.
- Operated cash register and processed customer transactions accurately.
- Monitored inventory levels and communicated restock needs to management.
- Collaborated with team members to meet daily operational goals.
- Participated in training sessions to enhance product knowledge and customer service skills.
- Enforced company policies to ensure a safe shopping environment.
- Stocked shelves with merchandise and kept store clean and organized.
- Balanced end-of-day deposits using bank deposit slips in accordance with company procedures.
- Identified theft attempts or suspicious behavior in accordance with company policies.
- Followed opening and closing procedures as outlined by the manager.
- Provided excellent customer service to ensure customer satisfaction.
- Sorted incoming shipments for accuracy prior to stocking shelves.
- Participated in physical inventories as requested by management team.
- Organized backroom stock areas according to company guidelines.
- Maintained accurate cash drawer by counting cash, checks and credit cards.
- Verified that all coupons were applied correctly to transactions.
- Reconciled daily register receipts against shift reports for accuracy.
- Resolved customer issues in a professional manner.
- Adhered to all safety regulations when handling merchandise or operating equipment.
- Monitored surveillance cameras throughout the store for safety purposes.
- Assisted other departments as needed with stocking shelves, cleaning up spills or assisting customers.
- Operated POS system to process payments from customers.
- Assisted customers with product selection, location, pricing information, returns and exchanges and special orders as needed.
- Identified opportunities for process improvements based on customer feedback.
- Greeted customers, provided assistance and answered inquiries.
- Processed sales transactions quickly and accurately while maintaining proper security of all monies and media at the registers.
- Replenished merchandise on shelves according to planogram specifications.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Collaborated with management to determine key tasks and delegate to staff members.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Supervised bank deposits and security procedures to support store opening and closing.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Developed extensive product knowledge, growing revenue, and building consumer base.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Captured customer information to maximize future clienteling opportunities.
- Handled customer inquiries and complaints with professionalism and patience.
- Provided feedback to management on customer needs and preferences to improve product offerings.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coached staff on strategies to enhance performance and improve customer relations.
- Managed daily operations, client relations and IT.
- Counted and balanced registers.
- Researched out-of-stock items to find additional inventory in other store locations.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Directed and supervised staff performance.
- Trained, managed and motivated employees to promote professional skill development.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Mentored newly hired staff in upselling techniques to improve sales.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Cook
Sundae Restaurant
Saxe
04.2023 - 12.2024
- Prepared and cooked a variety of dishes according to restaurant standards.
- Maintained cleanliness and organization of kitchen workstations during service hours.
- Assisted in inventory management by tracking and restocking kitchen supplies.
- Collaborated with team members to ensure timely meal preparation and presentation.
- Followed food safety guidelines to ensure proper handling and storage of ingredients.
- Developed new menu items by experimenting with flavors and ingredients.
- Trained new kitchen staff on proper cooking techniques and equipment usage.
- Monitored cooking times and temperatures to maintain food quality standards.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
- Resolved customer complaints regarding food quality or services provided.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Set up and performed initial prep work for soups, sauces, and salads.
Education
Randolph Henry High School
Charlotte Court House , VASkills
- Customer service
- Inventory management
- Cash handling
- Visual merchandising
- Product knowledge
- Retail operations
- Team collaboration
- Process improvement
- Sales strategy
- Conflict resolution
- Time management
- Attention to detail
Timeline
Key Carrier
Dollar General
09.2025 - Current
Cook
Sundae Restaurant
04.2023 - 12.2024
Randolph Henry High School