Daniel Holloway
Gloucester
Summary
Security Technician with extensive experience at Johnson Control Federal Systems, excelling in preventive maintenance and troubleshooting. Proven track record in enhancing security systems and implementing access control measures, ensuring optimal functionality and customer satisfaction. Skilled in equipment installation and effective communication, driving project success and minimizing downtime.
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Hardworking Security Technician bringing 28+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Electronics Maintenance Tech II
Johnson Control Federal Systems
04.2017 - Current
- Conducted regular maintenance and troubleshooting of surveillance equipment, card access equipment, fence protection equipment ensuring optimal functionality.
- Enhanced security measures by installing and maintaining state-of-the-art surveillance systems.
- Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
- Increased overall system reliability through preventive maintenance schedules, reducing downtime caused by unexpected malfunctions or failures.
- Implemented access control systems in sensitive areas, effectively reducing unauthorized entries and safeguarding critical information assets.
- Managed inventory effectively, ensuring all necessary parts were available for installations and repairs without delays or shortages.
- Provided exceptional customer service by addressing client queries and concerns in a timely manner, ensuring satisfaction with their security solutions.
- Maintained a safe working environment through thorough inspections and routine maintenance of security equipment.
- Ensured optimal performance of security systems through regular software updates and hardware upgrades.
- Assisted clients in identifying potential security risks by conducting comprehensive site assessments.
- Responded to maintenance calls and troubleshot devices.
- Read and understood product manuals and blueprints.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Commercial Senior Lead Installer
ADT/Tyco Integrated Security
11.1996 - 04.2017
- Installed and configured advanced security systems, enhancing site safety protocols.
- Collaborated with clients to assess security needs and recommend tailored solutions.
- Generated detailed reports on completed projects, highlighting any challenges faced during installation as well as recommendations for future improvements in processes or equipment choices.
- Coordinated with architects, designers, and electricians during construction projects to ensure seamless integration of security technologies into building designs.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Tested all newly installed fire alarms.
- Fully installed fire alarms and various security devices.
- Enhanced security measures by installing and maintaining state-of-the-art surveillance systems.
- Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.
- Educated customers on effective use of security systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
- Increased overall system reliability through preventive maintenance schedules, reducing downtime caused by unexpected malfunctions or failures.
- Implemented access control systems in sensitive areas, effectively reducing unauthorized entries and safeguarding critical information assets.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Installed, tested and serviced alarm and associated systems for commercial business and government sites
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Led installation of security systems, ensuring compliance with safety regulations and standards.
- Coordinated project schedules, optimizing workflow efficiency and resource allocation.
Education
High School Diploma -
Bethel High School
Hampton, VA06-1995
Skills
- Preventive Maintenance
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Electrical troubleshooting
- Parts replacement
- Equipment installation
- Equipment Repair
- Field maintenance
- Safety-oriented mindset
- Hand and power tool operation
- Equipment troubleshooting
- Tool management
- Lockout and tagout procedures
- Proficient in Genetec software
- Proficient in Axis camera equipment
- Proficient in Southwest microwave installing and equipment
- Wiring installation and repair
- Problem detection and resolution
- Fire alarm systems
- System installations
- Maintenance scheduling
- Service-oriented mindset
- Power and hand tool use
Certification
Genetec SC-STC-001-5.12 Security Center - Synergis Technical Certification
Genetec SC-OTC-001-5.12 *Security Center Omnicast™ Technical Certification
Southwest Microwave Perimeter Security Manager Product Overview
Southwest MIcrowave Intrepid Micropoint Cable Training Course
Southwest Microwave Microwave Sensor Training Course
DMP Technical Training course for XR500 panels and all field related equipment
Casi Rusco Picture Perfect
Timeline
Electronics Maintenance Tech II
Johnson Control Federal Systems
04.2017 - Current
Commercial Senior Lead Installer
ADT/Tyco Integrated Security
11.1996 - 04.2017
High School Diploma -
Bethel High School
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