Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Daniel Kang

Centreville,VA

Summary

Dynamic hospitality professional with experience at Gom Shabu Shabu, excelling in guest relations and workflow optimization. Proven ability to manage reservations and enhance customer experiences through effective communication. Skilled in multitasking and maintaining a professional appearance, ensuring a welcoming environment for all patrons.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Host

Gom Shabu Shabu
10.2024 - Current
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered phone calls to take orders, give information and document reservations.
  • Managed approximately 5-10 incoming calls per day from customers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Opened and closed seating sections according to volume of guests.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Bagel Maker

Manhattan Bagel
10.2022 - 06.2023
  • Complied with health and safety codes to protect staff and customers.
  • Produced consistently high-quality baked goods for customers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Trained and supervised new employees on bakery operations and procedures.
  • Cleaned and maintained kitchen equipment and oven.
  • Replenished and rotated food items, following correct food cooling and storage procedures.

Education

High School Diploma -

Centreville High School
Clifton, VA
06-2026

Skills

  • Telephone reception
  • Menu management
  • Reservations management
  • Multitasking proficiency
  • Workflow optimization
  • Guest relations
  • Verbal and written communication
  • Professional appearance

Certification

  • Workplace Readiness Skills for the Commonwealth
  • National Retail Federation (NRF) Foundation: Customer Service and Sales Certification

Languages

English
Native or Bilingual
Spanish
Professional Working
Korean
Native or Bilingual

Interests

  • Playing Sports
  • Hiking
  • Drawing and Painting
  • Music
  • Blogging/Vlogging
  • Photography
  • Cooking for friends and family gatherings
  • Fashion and Style

Timeline

Host

Gom Shabu Shabu
10.2024 - Current

Bagel Maker

Manhattan Bagel
10.2022 - 06.2023

High School Diploma -

Centreville High School

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Daniel Kang