Daniel Phelps
Reston
Summary
Dynamic professional with extensive experience in customer service and safety compliance at Firehouse Subs and Lifetime Fitness Center. Proven ability to enhance customer engagement and streamline operations, while effectively managing inventory and ensuring food safety. Strong leadership and problem-solving skills contribute to a welcoming and efficient environment.
Overview
2
2
years of professional experience
Work History
Cashier
Firehouse Subs
Blacksburg
09.2024 - 01.2025
- As a dedicated cashier and preparer at Firehouse Subs and Subway, I honed my customer service skills by efficiently processing transactions and ensuring an excellent dining experience. I maintained a strong focus on accuracy, multitasking, and time management in a fast-paced environment. In addition to cashiering, I was responsible for food preparation, ensuring that all items were stored and handled according to safety guidelines, and assisting in inventory management. My duties also included custodial tasks, keeping the store clean, organized, and welcoming for customers. Through these roles, I developed strong communication skills, attention to detail, and a proactive work ethic.
Rockwall Supervisor
Lifetime Fitness Center
Reston
08.2022 - 08.2023
- As a Rockwall Supervisor at Lifetime Fitness, I was responsible for overseeing the safety and enjoyment of members while they participated in rock climbing activities.
- My duties included supervising climbing sessions, ensuring adherence to safety protocols, and providing guidance to both beginner and experienced climbers. I also handled customer inquiries, provided excellent service, and managed equipment maintenance.
- This role enhanced my leadership, problem-solving, and communication skills. I developed the ability to manage teams, handle member interactions, and ensure smooth operations, skills that are essential in a professional setting.
Education
High School Diploma -
South Lakes
Virginia06-2023
Some College (No Degree) - Business
Virginia Tech
VirginiaSkills
- Customer service
- Inventory management
- Food safety
- Cash handling
- Equipment maintenance
- Team building
- Safety compliance
- Problem solving
- Attention to detail
- Process improvement
- Customer engagement
- Effective communication
- Time management
- Conflict resolution
Affiliations
- Training in Mixed Martial Arts
- Web design
- Public speaking
- Learning and applying social sciences
Languages
English
Native/ Bilingual
Portuguese
Full Professional
Timeline
Cashier
Firehouse Subs
09.2024 - 01.2025
Rockwall Supervisor
Lifetime Fitness Center
08.2022 - 08.2023
High School Diploma -
South Lakes
Some College (No Degree) - Business
Virginia Tech
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