DANIEL Rivera
Chesapeake
Summary
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
walgreens
Allentown
2024.08 - 2026.01
- Processed prescription orders accurately and efficiently for customer fulfillment.
- Supported pharmacists in medication preparation and inventory management to ensure timely patient care.
- Delivered customer service by addressing inquiries and resolving issues to enhance patient satisfaction.
- Managed patient records and prescription information using pharmacy software to streamline operations.
- Educated patients on proper medication usage and potential side effects.
- Collaborated with team members to optimize workflow and enhance service delivery.
- Monitored stock levels and ordered supplies to maintain operational efficiency.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Recovery Clerk
bjs
Allentown
2022.05 - 2024.03
- Managed inventory levels to maintain stock accuracy and availability.
- Processed and organized returned merchandise to streamline return operations.
- Collaborated with team members to maintain store presentation standards.
- Resolved customer inquiries regarding returns and exchanges to enhance customer satisfaction.
- Created detailed presentations outlining current trends in collections management.
Cashier
Burlington
Allentown
2022.06 - 2023.02
- Managed cash register operations, ensuring accurate transactions and daily drawer balance.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions accurately and efficiently.
- Trained new cashiers on procedures and systems, enhancing team efficiency and service quality.
- Assisted customers with product inquiries and selections.
- Resolved customer complaints with professionalism, fostering positive customer relationships.
- Collaborated with team members to enhance customer service experience.
- Monitored inventory levels at checkout for stock replenishment needs.
Skills
- Prescription processing
- Medication preparation
- Prescription interpretation
- Order verification
- Drug monitoring
- Patient education
- Patient confidentiality
- OTC recommendations
- Insurance billing
- Pharmacy software
- Inventory management
- Supply restocking
- Data entry accuracy
- Compliance adherence
- Problem solving
- Effective communication
- Customer service
- Conflict resolution
- Answering customer questions
- Attention to detail
- Customer relationship management
Timeline
Pharmacy Technician
walgreens
2024.08 - 2026.01
Cashier
Burlington
2022.06 - 2023.02
Recovery Clerk
bjs
2022.05 - 2024.03