Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Daniel Scarlett

Norfolk

Summary

Highly analytical, communicative, and collaborative individual with a knack for adapting to new environments quickly. Enthusiastic about contributing to team success and developing professional skills. Recognized for positive attitude, commitment to learning, and growth mindset. Diligent and enthusiastic candidate with outstanding organizational skills. Eager to assist the team in achieving organizational goals and ready to take on professional challenges that require interpersonal skills, time management expertise, and problem-solving abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bridge Tunnel Operator

U.S. Facilities/Pemcco Inc.
10.2024 - Current
  • Work alongside and under state employee supervision to occupy inspection stations remaining alert for facility security threats while ensuring proper documentation of over height vehicles and hazardous material carriers.
  • Follows federal, state, and local policies and procedures for safe and proper traffic control and usage of the Federal Emergency Management Agency’s Incident Command Structure.
  • Maintain certification in First Aid, CPR and Virginia Department of Transportation traffic control and flagger operations.
  • Inspected vehicles and equipment for visible damage.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stops automobile traffic on roadways.
  • Strengthened communication skills through regular interactions with others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Retail Sales Manager

Lowes Home Improvment
01.2020 - 08.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Maintained financial controls, planned business operations and decreased inventory shrinkage while identifying and pursuing opportunities to grow business operations and boost profits.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Abided by and ensure team followed federal, state, local, and company safety policy and procedures.

Aircraft Tug Driver

DHL Express
05.2019 - 01.2020
  • Operate airport ramp ground support equipment. Load and unload cargo containers to and from aircraft.
  • Follows local, state, and federal regulations and driving laws to drive on and operate ground support equipment on airport property.
  • Loaded cargo according to aircraft capacity and appropriate weight load distribution.
  • Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
  • Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.

Education

Some College - Fire Science

Liberty University
Lynchburg, VA
05-2028

Some College - Fire, Arson, & Explosion Investigation

Eastern Kentucky University
Richmond, KY
05-2022

Skills

  • Experienced in heavy equipment handling
  • First Aid & CPR certification
  • Teamwork
  • Hazardous materials handling
  • Organizational documentation skills
  • Experienced in inventory oversight
  • Project execution and oversight
  • Conflict resolution
  • Statistical analysis

Certification

  • ICS-200.b (ICS for Single Resources and Initial Action Incident) 07/2015
  • ICS-800.b (National Response Framework, An Introduction) 07/2015
  • ICS-100.c (Introduction to Incident Command System) 10/2024
  • ICS-700.b (An Introduction to the National Incident Management System) 10/2024
  • ICS-240.c (Leadership and Influence) 11/2024
  • Adult First Aid/CPR/AED (Redcross) 11/2024
  • ICS-37.25 (Managerial Safety and Health 2025) 04/2025

Timeline

Bridge Tunnel Operator

U.S. Facilities/Pemcco Inc.
10.2024 - Current

Retail Sales Manager

Lowes Home Improvment
01.2020 - 08.2024

Aircraft Tug Driver

DHL Express
05.2019 - 01.2020

Some College - Fire Science

Liberty University

Some College - Fire, Arson, & Explosion Investigation

Eastern Kentucky University

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