Daniel Surles
Locust Grove,VA
Summary
Background includes working on engines and generators. Knowledgeable about repairing systems, components and engines with high-quality work. Evaluates and diagnoses faults, plans services and works within tight deadlines.
Overview
9
9
years of professional experience
Work History
Retail Service Specialist
Orielly Auto Parts
06.2023 - Current
- Attended to customer complaints and processed product return or replacement requests.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Streamlined inventory management for improved product availability and reduced waste.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assisted customers in making informed purchase choices and selecting products.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling integrity.
- Maintained clean, safe, and visually appealing retail spaces aligning with company guidelines and standards for presentation excellence.
- Monitored stock levels proactively throughout shifts—anticipating restocking needs before items depleted—to avoid disappointing customers searching for specific sizes or colors.
POWER GENERATOR TECHNICIAN
Cummins inc
05.2017 - Current
- Received branch top tech
- Received certifications on isb, isc, isl, isx 12 and 15 as well as the updated x15 and x12 cummins engines
- Worked primarily on the small onan gensets but occasionally assisted field technicians on larger jobs
- Maintained excellent attendance record, consistently arriving to work on time
- Certified on pcc1302 and 2100 controllers
- Experience in Diagnosis and repair on generators
APPRENTICE TECHNICIAN
Battlefield Ford
03.2017 - 05.2017
- Worked as an apprentice to the shop foreman performed repairs on vehicles
- Worked closely with foreman on such tasks as diagnostics and large tasks
- Followed all standard safety practices to avoid accidents as per company regulations
- Reviewed work orders and discussed with supervisors
- Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs
- Completed proactive maintenance and repair actions to keep equipment operating at peak levels
- Inspected systems, diagnosed problems and developed optimal solutions
- Maintained excellent attendance record, consistently arriving to work on time
LUBE TECHNICIAN
John Lance Ford
12.2015 - 03.2017
- Performed oil changes tire rotations vehicle inspections tire changes new car pdi
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards
- Checked fluids, tires, brakes and other systems as part of multi-point inspection
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles
- Topped off all fluids in vehicle engines to lubricate, protect and cool engine
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets
- Kept shop areas neat, clean and free of safety hazards
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear
- Removed trip hazards and other obstacles to maintain safe vehicle service work environment
- Suggested additional services to customers in order to meet upsell goals
Education
Associate - Applied Science
Ohio Technical College
Cleveland, OH03.2017
Skills
- Diesel
- Preventive Maintenance
- Diesel Engine Repair
- Generator Repair
- Mechanical Knowledge
- Electrical Experience
- Understanding and applying mechanical concepts and processes
- Good communication skills
- Reliability and punctuality
- Willingness to learn
- Teamwork
- Problem-solving
- Time management
- Attention to detail
Timeline
Retail Service Specialist
Orielly Auto Parts
06.2023 - Current
POWER GENERATOR TECHNICIAN
Cummins inc
05.2017 - Current
APPRENTICE TECHNICIAN
Battlefield Ford
03.2017 - 05.2017
LUBE TECHNICIAN
John Lance Ford
12.2015 - 03.2017
Associate - Applied Science
Ohio Technical College
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