Summary
Overview
Work History
Education
Skills
Organizational Communication Skills
Affiliations
Timeline
Generic
Daniel Williams

Daniel Williams

Rockville

Summary

About Me – Daniel Williams

I’ve always been able to break the ice—connecting with people from all walks of life, shaping my strong communication and problem-solving skills. Staying authentic, adaptable, and calm under pressure defines how I handle challenges, especially in customer service. Whether addressing complaints, working in fast-paced environments like Advance Auto Parts, or handling physically demanding tasks at Discount Tire, I’ve learned the importance of patience, efficiency, and professionalism.

Being dyslexic, I once saw it as a setback, but over time, I’ve recognized its strengths—thinking outside the box, adapting quickly, and seeing solutions others might not. Learning has never been about fitting into a mold but about growing beyond it. That mindset drives me to continuously improve, stay disciplined, and approach every task with a strong work ethic.

I’m excited to bring my communication, problem-solving, and customer support skills into a remote Chat Support Agent role at NoGigiddy—a space where I can learn, contribute, and grow while delivering exceptional customer service.

Overview

2026
2026
years of professional experience

Work History

Technician

Discount Tire
08.2024 - Current
  • Delivered exceptional customer support during interactions to ensure satisfaction.
  • Teamwork: Working with my team in a physically demanding environment
  • Technical Skills: hands-on experience with tire installation, maintenance, and repair.
  • Time Management: Managing multiple tasks while working as a team to complete work on a car & doing it efficiently to reinforce the brand message of quality, and effectiveness as well as teamwork
  • Physical Stamina: The ability to perform physically demanding tasks consistently (up to 12-14 hours in one shift)

Driver / Eats Driver

Uber
  • Pacing: Was able to move fast pace from point 'A - B'
  • Communication: Properly & Respectfully able to communicate with restaurant staff, workers, customers & overall any human interaction
  • While maintaining the face paced environment and staying authentic to who I am
  • Prepped vehicle with essential tools to excel as a top RVA Uber Eats driver.
  • Reliability: Winter, Pouring Rain, Sunshine & More… I was there, out delivering food with a sense of purpose knowing I was there to make someone's day

E-commerce

N/A
N/A

Self-Employed

Craft up a TikTok presence with the goal of reaching 5,000+ engaged followers as a foundation for long-term growth in content creation and e-commerce.

• Creating faith-based inspirational videos that align with Christian values, spreading encouragement, and sharing the truth of God’s Word.

• Developing a business that sells high-quality, God-honoring products, including health and wellness essentials, Christian-based materials, and practical tools for personal growth.

Constantly refining my skills in video editing, branding, digital marketing, and storytelling to create content that truly resonates with people.

• Engaging with my audience through authentic and meaningful content, aiming to inspire and help others grow in their faith and overall well-being.

Learning and applying social media strategies, SEO, and e-commerce techniques to build a sustainable, impactful brand.

Focused on long-term success, continuously improving my craft, and trusting in God’s plan for where this journey takes me. ChatGPT formatted this better than I could, so I want to make that disclaimer; however, this comes from a genuine place.

Education

High School Diploma -

Goochland High School
Goochland, VA
05-2023

Skills

  • Communication
  • Adaptability
  • Typing & Tech
  • Authenticity
  • Importance of Time
  • Solving Complex Issues
  • Individually Curating
  • Needs & Wants
  • Pacing
  • Honest
  • Brave
  • Tire maintenance
  • Vehicle repair
  • Customer service
  • Time management
  • E-commerce development
  • Social media engagement
  • Effective communication
  • Problem solving
  • Attention to detail
  • Works Well Under Pressure

Organizational Communication Skills

  • Communicative
  • Adaptable
  • Problem Solver
  • Empathetic
  • Reliable
  • Sense of humour

Affiliations

  • I have a strong work ethic and reliability, some setbacks for sure but moving on a better path. Taking responsibility for tasks others neglected, while seeking constructive ways to improve workplace operations rather than focusing on faults.

Timeline

Technician

Discount Tire
08.2024 - Current

Driver / Eats Driver

Uber

E-commerce

N/A

High School Diploma -

Goochland High School
Daniel Williams