DANIELLA RYABCHUK
Leesburg,NV
Summary
Dedicated receptionist with a passion for providing exceptional care to patients, families, and medical teams. Approachable, flexible, and team-oriented. Strives to deliver top-notch service while maintaining a professional demeanor. Committed to efficiently managing office tasks and meeting the diverse needs of both staff and patients.
Overview
3
3
years of professional experience
Work History
Front Desk Patient Care Coordinator
Costa Dentistry
09.2024 - Current
- - Greet approximately 48 patients upon arrival and check them in for appointments.
- - Manage approximately 50 incoming calls and 50 incoming text messages per day, following up with patients' questions and concerns.
- - Verify insurance eligibility prior to procedures and appointments and ensure all paperwork is up to date.
- - Prepare and verify treatment plans in coordination with patients' insurance breakdowns.
- - Present treatment plans chairside, answering insurance-related and financial questions.
- - Recover and patch schedule upon cancellations or reschedulings to maintain workflow.
- - Check out patients, collect out-of-pocket costs, and submit insurance claims with proper coding and provider linkage.
- - Follow up with patients regarding unscheduled or recommended treatment.
- - Maintain and update Google Sheets to track and follow up on new patient appointment requests and Invisalign consults.
- - Monitor and manage payment plans, including documentation and reconciliation.
- - Daily use of Eaglesoft, Alliant, FeatherPay, Weave, and mConsent platforms for efficient patient care coordination.
Receptionist and Sales Assistant
Economy Auto Superstore
12.2022 - 05.2024
- - Managed office phone and email; responded to 25+ inquiries daily.
- - Scheduled appointments and guided customers through vehicle test drives.
- - Maintained professional front-desk space and coordinated daily operations.
- - Enhanced customer satisfaction through effective communication and service.
- - Fostered a positive office environment by welcoming and assisting all visitors.
Education
Pre-Dental Hygiene
The University of Tennessee At Chattanooga
Chattanooga, TNHigh School Diploma -
East Hamilton High School
Chattanooga, TN05.2023
Skills
- Technical Skills: Eaglesoft, Alliant, FeatherPay, Weave, mConsent, Google Suite, Microsoft Word
- Certifications: CPR Certified as of October 2024
- Core Competencies: Patient Care Coordination, Insurance Verification, Scheduling, Payment Processing, Organization, Customer Service, Time Management, Multitasking, Fast Learning
Languages
Languages: English (native/bilingual), Ukrainian (native/bilingual), Russian (full professional proficiency)
Timeline
Front Desk Patient Care Coordinator
Costa Dentistry
09.2024 - Current
Receptionist and Sales Assistant
Economy Auto Superstore
12.2022 - 05.2024
Pre-Dental Hygiene
The University of Tennessee At Chattanooga
High School Diploma -
East Hamilton High School
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