Danielle Booth
Blackstone
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
The Brewhouse
Blackstone
04.2025 - 06.2025
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Prepared drinks according to standard recipes.
- Provided excellent customer service to ensure satisfaction.
Cashier
Walmart
Blackstone
04.2024 - 01.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier
Foodlion Grocery Store
Blackstone
11.2023 - 04.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
Sales Agent
T-Mobile
Farmville
11.2022 - 04.2023
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Developed relationships with customers by providing excellent customer service.
- Identified opportunities for cross-selling additional products and services.
- Resolved customer complaints promptly and effectively.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Night Auditor
Hotel Weyanoke
Farmville
11.2021 - 08.2022
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Answered telephone calls from customers related to billing inquiries or complaints.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
Server
Charley’s Waterfront Cafe
Farmville
12.2020 - 04.2021
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
Customer Service Representative
Richlands Creamery
Blackstone
09.2019 - 05.2020
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Cleaned tables, chairs and dining areas after customer use.
- Operated cash register to collect payments from customers.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Checked expiration dates on products to ensure freshness.
- Managed POS register to complete customer transactions.
- Restocked ice cream disposable supplies, glass serving dishes and utensils.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Education
High School Diploma -
Nottoway Highschool
Crewe, VA05-2019
Skills
- Food safety
- Customer service
- POS operation
- Order accuracy
- Time management
- Effective communication
- Team collaboration
- Menu knowledge
- Sales techniques
- Multi-tasking
- Problem solving
- Strong work ethic
Timeline
Server
The Brewhouse
04.2025 - 06.2025
Cashier
Walmart
04.2024 - 01.2025
Cashier
Foodlion Grocery Store
11.2023 - 04.2024
Sales Agent
T-Mobile
11.2022 - 04.2023
Night Auditor
Hotel Weyanoke
11.2021 - 08.2022
Server
Charley’s Waterfront Cafe
12.2020 - 04.2021
Customer Service Representative
Richlands Creamery
09.2019 - 05.2020
High School Diploma -
Nottoway Highschool