DANIELLE FLOYD
Norfolk,VA
Summary
Certified Pharmacy Technician (CPhT) licensed in Virginia with over 13 years of diverse experience across institutional/long-term care (LTC), specialty dispensing, contract healthcare, and high-volume retail environments. Proven expertise in institutional order triage, complex insurance adjudication, dosage calculations, and strict regulatory compliance. Highly adept at navigating multi-platform pharmacy management software and managing specialized inventory logistics. Recognized for precision, strong clinical collaboration, and a steadfast commitment to patient safety and quality care.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Pharmacy Technician
PharMerica
03.2026 - Current
- Dispense prescription items in accordance with State Board of Pharmacy regulations, packaging medications securely for long-term care delivery.
- Apply mandatory cautionary, auxiliary, and dosing labels to finished products to ensure high-accuracy dispensing.
- Participate in routine pharmacy inventory counts to verify stock levels, maintain accuracy, and minimize variances.
- Inspect incoming drug shipments, replenish pharmacy shelves, and systematically purge expired products from active inventory.
- Compound specialized formulations including emulsions, liquids, powders, and ointments under strict non-sterile preparation protocols.
- Assemble and restock emergency crash kits, oral flat boxes, antibiotic kits, and injectable kits for contracted medical facilities.
- Manage warehouse logistics and receive incoming orders utilizing the Rx Logger application, Bergen, and McKesson.
Pharmacy Technician
Cannabist
03.2023 - 02.2026
- Managed end-to-end inventory logistics for high-regulation specialty items, auditing stock to guarantee complete state compliance.
- Consulted with patients regarding specialized product profiles, safe administration routes, and personalized dosing schedules.
- Leveraged specialized pharmacy software to process restricted orders and build highly precise digital health profiles.
- Served as Lead Trainer for incoming clinical and support teams, embedding safe corporate workflows and strict compliance habits.
Pharmacy Technician
Matrix Providers
11.2021 - 02.2023
- Leveraged Epic electronic health record (EHR) software to track medication distribution and verify provider instructions.
- Formulated, measured, and labeled prescription orders within a high-precision, metrics-driven contract healthcare setting.
- Resolved complex clinical and operational inquiries from local medical providers to accelerate order processing times.
- Maintained full accountability for narcotic vault logistics, conducting exact controlled substance counts while on duty.
- Processed medication orders accurately and efficiently to meet patient needs.
- Identified process improvements that increased efficiency in pharmacy operations while maintaining high accuracy levels.
Pharmacy Technician
CVS Pharmacy
06.2013 - 11.2021
- Managed high-volume retail pharmacy operations for over 8 years while maintaining superior accuracy and strict safety ratings.
- Collaborated directly with prescribers to confirm medication strengths, process refills, and resolve clerical order conflicts.
- Overcame insurance rejections, processed complex prior authorizations, and utilized generic substitutions to reduce patient financial strain.
- Audited controlled substance paperwork, coordinating secure storage and replenishment of automated dispensing cabinets.
- Utilized McKesson to place warehouse orders and proactively communicated drug backorders to pharmacy leadership.
- Maintained clean and organized workspaces to comply with regulatory standards.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Associate of Science - Pharmacy Technician
Everest College
Chesapeake, VA05-2013
High School Diploma - undefined
Granby High School
Norfolk, VA06-2009
Skills
Data entry
Insurance billing
HIPAA regulations
Medication dispensing
Manual and automated medication dispensing
Drug inventory control
Prescription labeling
Point of sale systems proficiency
Filling prescriptions
Interpreting orders
Verifying orders
Secure storage of medications
Record preparation
Certification
- Certified Pharmacy Technician (CPhT), Pharmacy Technician Certification Board (PTCB)
- Registered Pharmacy Technician, Virginia State Board of Pharmacy
Personal Information
Title: CPhT
Core Competencies
Epic EHR, Rx Logger App, Bergen, McKesson, Automated Dispensing Systems, Multi-Platform Pharmacy Software, Order Triage, Data Entry, Unit-Dose Dispensing, Non-Sterile Compounding, High-Volume Labeling, Medicaid/Medicare Regulations, Point of Sale (POS) Claims, Denial Resolution, Prior Authorizations, HIPAA Regulations, FDA Drug Safety Guidelines, Controlled Substance Auditing, Secure Storage Protocols, Stock Replenishment, Supply Chain Management, Record Auditing, Expired Product Mitigation
Timeline
Pharmacy Technician
PharMerica
03.2026 - Current
Pharmacy Technician
Cannabist
03.2023 - 02.2026
Pharmacy Technician
Matrix Providers
11.2021 - 02.2023
Pharmacy Technician
CVS Pharmacy
06.2013 - 11.2021
High School Diploma - undefined
Granby High School
Associate of Science - Pharmacy Technician
Everest College