Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Danielle Galasso

Danielle Galasso

Harrisonburg

Summary

Dynamic and detail-oriented professional with a strong background in customer service. Proven ability to enhance community engagement through effective communication and project management. Recognized for organizing successful events and fostering teamwork, while demonstrating adaptability and patience in high-pressure environments. Committed to making a positive impact through volunteer initiatives.

Overview

3
3
years of professional experience

Work History

Philanthropy Volunteer

Sunnyside Retirement Community
Harrisonburg
03.2025 - Current
  • Provided companionship and emotional support to residents during visits.
  • Communicated effectively with residents to understand their needs and preferences.
  • Collaborated with members to organize events and activities, fostering community involvement.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.

Event Volunteer

Frances Foundation
Manalapan
10.2022 - Current
  • Assisted in planning and organizing community events for local nonprofit organization.
  • Engaged with attendees to provide information and enhance event experience.
  • Managed registration processes, checking in participants efficiently at events.
  • Supported fundraising efforts through outreach and volunteer recruitment initiatives.

Customer Service Specialist

Marlboro Diner
Marlboro
07.2022 - 04.2025
  • Addressed customer complaints and resolved issues promptly.
  • Collaborated with kitchen staff to ensure timely service delivery.
  • Provided training and support to new team members.
  • Handled cash transactions accurately and securely.

Community Service Volunteer Organizer

Marlboro Pay It Foward
Marlboro
11.2022 - 09.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed non-perishable items to food bank supporting individuals in need
  • Assisted staff in sorting and distributing donations efficiently, demonstrating attention to detail and teamwork.
  • Engaged with community members to promote participation and awareness of the food drive.

Education

Bachelor of Science - Health Services Administration

James Madison University
Harrisonburg, VA
05-2028

High School Diploma -

Manalapan High School
Manalapan, New Jersey
06-2024

Skills

  • Effective communication
  • Project management
  • Organization and time management
  • Customer service
  • Team collaboration
  • Detail-oriented
  • Adaptability
  • Patience

Affiliations

Campus Involvement:

  • Sigma Kappa Sorority — Member
    Engage in leadership development workshops, service opportunities, and networking events
  • Student Duke Club — Member
    Participate in club events, community initiatives, and networking opportunities
  • Health Administration Student Association — Member
    Participate in health science workshops, networking events, and community service initiatives

References

References available upon request.

Timeline

Philanthropy Volunteer

Sunnyside Retirement Community
03.2025 - Current

Community Service Volunteer Organizer

Marlboro Pay It Foward
11.2022 - 09.2023

Event Volunteer

Frances Foundation
10.2022 - Current

Customer Service Specialist

Marlboro Diner
07.2022 - 04.2025

Bachelor of Science - Health Services Administration

James Madison University

High School Diploma -

Manalapan High School

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Danielle Galasso