DANIELLE JENNETTE

Supervised Wellness Experience Directors across 6 centers, ensuring alignment with organizational goals and member engagement strategies.

Analyzed a large departmental budget to optimize revenue while maintaining program quality.
Implemented strategies to minimize expenses while maintaining high-quality program delivery.

Developed strategic plans to improve member retention, program quality, and overall wellness department performance in collaboration with center leadership.

Assisted in the planning and execution of departmental initiatives

Programmed and organized fundraising events raising over $55,000 between 2021-2024.

• Directly supervise and develop over 25 employees for two centers.
• Responsible for meeting Annual Campaign fundraising goals for my department.
• Programmed and organized fundraising events raising over $45,000 between 2021-2023.
• Prepares statistical, analytical and narrative report regarding wellness programs and operation.
• Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employee addressing complaints and resolving problems.
• Lead/Conduct weekly staff meetings. Facilitate staff trainings and staff development opportunities.
• Managed care, maintenance and storage of program supplies and equipment in accordance with operating budget to include our wellness center, group exercise studios.
• Produced monthly department schedules for staff and programs.
• Input staff schedules into payroll system as well as verify staff timesheets and approve payroll each cycle.
• Provide leadership to my centers by participating in branch meetings and events, association leadership teams and task forces as assigned to increase communication, awareness and quality in my organization.
• Engage with membership to ensure quality experience. Followup with concerns and comments.

• Manages 13 wellness employees
• Responsible for creating schedules for all wellness employees
• Provided over 500 fitness assessments, fitness equipment orientations, suggest safe and effective exercises for members in 2018
• Follows YMCA policies and procedures; responds to emergency situations
• Responsible for member engagement calls
• Answers questions from members to support them in achieving their goals related to healthy living
• Maintains and cleans equipment according to schedule or as requested by supervisor.

• Developed partnerships with local businesses to secure third party promotions
• Implemented marketing strategies which resulted in 45% growth of customer base
• Implemented marketing and sales strategies to generate more revenue
• Responsible for training new employees
• Responsible for stocking and updating all merchandise
• Retail sales in the Tides Baseball merchandise store
• Participated in Tides Baseball activities and promotions

• Assisted Program director in providing exemplary service to members and participants
• Assisted with operation of our youth sports program, Set-up and clean-up for practices and games
• Assists volunteer coaches in running productive and timely practice sessions for their team
• Performed inventories on sports equipment and ordered more or made repairs
• Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements
• Notified players, coaches and officiating team of rule infractions and relevant penalties.

• Teach, guide, motivate and give the personal attention needed to successfully reach wellness goals
• Instruct 30 min SYNERGY classes
• Empower members to develop confidence and continually motivate throughout their Clinical Fitness experience
• Possess knowledge of wellness concepts to promote a well-rounded healthy lifestyle.