Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Danielle Reegan

Tappahannock

Summary

Outgoing and passionate, with excellent communication and organizational skills. Over 15 years of experience in customer service and an ability to multitask with attention to details.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Aetna
06.2009 - 04.2023
  • Collaborated with healthcare professionals to develop individualized care plans addressing client's specific needs.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.

Personal Caregiver

The Hampshire House
11.2008 - 06.2009
  • Enhanced quality of life for clients by facilitating social activities and outings designed to engage and stimulate.
  • Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.

Customer Service Representative

AutomaticBuilder.com
01 2006 - 11 2008
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.


Professional House Painter

Self-Employed
11.2003 - 11.2006
  • Communicated effectively with clients regarding project specifications, timelines, and budget constraints to ensure mutual understanding and satisfaction throughout the entire process.
  • Prevented delays in project timelines by addressing unforeseen challenges proactively and implementing effective solutions promptly.
  • Streamlined workflow by effectively organizing tools, equipment, and workspaces for optimal productivity.

Restaurant Manager

Hobbs Hole Restaurant
06 2000 - 10 2003
  • Promoted positive atmosphere and encouraged feedback from customers to guarantee exceptional food and service.
  • Interviewed, selected, trained, and supervised staff as well as created staff schedules.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Effectively managed payroll and timekeeping
  • Developed unique events and special promotions to drive sales.

Customer Sales Representative

Cellular One
11 1996 - 04 1998
  • Helped a large volume of customers in person and on the phone with a positive attitude and focus on customer satisfaction.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Maintained accurate customer account data with manual forms processing and digital information updates.


Education

Rappahannock Community College
Warsaw, VA

High School Diploma -

Worcester Central School
Worcester, NY
06.1986

Skills

  • Telephone etiquette
  • Time management
  • Word processing
  • Office supplies inventory management
  • Filing
  • Office organization

Certification

PCA - Personal Care Aide

First Aid/CPR Certified

Accomplishments

    Recieved Top Gun Award as top salesperson for Cellular One for the ability to meet and exceed sales goals

Timeline

Personal Care Assistant

Aetna
06.2009 - 04.2023

Personal Caregiver

The Hampshire House
11.2008 - 06.2009

Professional House Painter

Self-Employed
11.2003 - 11.2006

Customer Service Representative

AutomaticBuilder.com
01 2006 - 11 2008

Restaurant Manager

Hobbs Hole Restaurant
06 2000 - 10 2003

Customer Sales Representative

Cellular One
11 1996 - 04 1998

Rappahannock Community College

High School Diploma -

Worcester Central School

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Danielle Reegan