Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Weaver

Wytheville

Summary

Certified Advanced Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Looking for a team to join to further my knowledge and hands on skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Csr

Speedwell Market
08.2021 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Advanced Emergency Medical Tech.

Pulaski County Public Safety
07.2021 - Current
  • Participated in continuing education courses, ensuring professional development as an Advanced Emergency Medical Technician.
  • Skilled at operating advanced medical equipment such as ventilators, infusion pumps, and patient monitoring systems.
  • Trained junior technicians in advanced diagnostic techniques, fostering a skilled workforce capable of tackling challenging tasks.
  • Reduced emergency response times by streamlining communication between medical staff and pilots.

CSR - Customer Service Representative

01.2015 - 12.2019
  • Open/close store, shift deposit and register count, Assist customers, daily shift cleaning.
  • Greeted customers
  • Resolved customer issues
  • Operated the cash register

Deli Cook/Cashier

Virginia Heights Travel Store
02.2015 - 07.2015
  • Take customers food orders, Prepare them, Close deli, help with deli truck orders, Daily cleaning
  • Open/close store, Pay out vendors, Use register, daily cleaning and stocking.

Inspector/Machine Operator

Longwood Elastomers
02.2014 - 02.2015
  • Inspect all parts,weigh and pack for shipping, load/unload press, trim and inspect all parts, pack for shipping

Shift Manager

Little Caesars
03.2014 - 01.2015
  • Close store, Assist with customers, assign crew job duties,Nightly inventory and cleaning, use registers,Count all registers and safe and make shift deposits

Education

Certification - EMT- Basic

Wytheville Community College
Wytheville, VA
12.2021

GED -

Fort Chiswell High School
Wytheville, VA
05.2012

Skills

  • CSR
  • Customer Care
  • Customer Service
  • Assessments
  • Customer Focus & Orientation — Highly Proficient
  • January 2020
  • Responding to customer situations with sensitivity
  • Vital Sign Assessment
  • Emergency Vehicle Driving
  • Cardiopulmonary Resuscitation (CPR)
  • First Aid

Certification

  • EMT -Advanced Emergency Medical Technician
  • Licensed EVOC
  • AHA BLS provider
  • NIMS certified


Timeline

Csr

Speedwell Market
08.2021 - Current

Advanced Emergency Medical Tech.

Pulaski County Public Safety
07.2021 - Current

Deli Cook/Cashier

Virginia Heights Travel Store
02.2015 - 07.2015

CSR - Customer Service Representative

01.2015 - 12.2019

Shift Manager

Little Caesars
03.2014 - 01.2015

Inspector/Machine Operator

Longwood Elastomers
02.2014 - 02.2015

Certification - EMT- Basic

Wytheville Community College

GED -

Fort Chiswell High School

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Danielle Weaver