Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Danna Diaz

Woodbridge

Summary

Dynamic sales professional with a proven track record at Hey Dude, excelling in customer service and multi-tasking. Recognized for enhancing customer satisfaction and loyalty through effective problem resolution and product recommendations. Adept at teamwork and time management, consistently driving sales growth and creating an inviting shopping experience.

Overview

2
2
years of professional experience

Work History

Sales Associate

Hey Dude
12.2024 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Key Holder

Hollister.Co
10.2023 - Current
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

C.D Hylton High Shool
Woodbridge, VA
06-2025

Skills

  • Customer service
  • Multi-tasking strength
  • Teamwork and collaboration
  • Time management
  • Goal oriented

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Hey Dude
12.2024 - Current

Key Holder

Hollister.Co
10.2023 - Current

High School Diploma -

C.D Hylton High Shool

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Danna Diaz