Danna Penaflor-Barraza

• Maintained cleanliness of workstations and dining areas, contributing to a positive customer experience.
• Monitored inventory levels, assisting in timely restocking of supplies to meet service demands.
• Trained new staff on food handling procedures and safety practices, fostering a knowledgeable team environment.
• Implemented feedback mechanisms to improve food quality and service delivery based on customer preferences.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Demonstrated knowledge of menu items and corresponding ingredients.
• Kept register accurate through correct billing, payment processing, and cash management practices.
• Processed customer payments and balanced cash drawers.
• Greeted customers and answered inquiries regarding menu items and specials.
• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
• Cleaned and organized kitchen, dining and service areas.
• Trained new staff on proper food handling and customer service techniques for better onboarding.
• Reduced food preparation times by organizing workstations effectively.
• Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
• Enhanced customer satisfaction by maintaining a clean and organized dining area.
• Learned other teammates' work tasks to train as backup.
• Developed and maintained positive relationships with customers to enhance service.
• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Greeted customers at counter to fulfill requests and answer questions.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Maintained clean, trash-free workspaces to maximize productivity and safety.

My Job as a Front desk receptionist was a good experience. I would have to help customers make sure that they either signed up through the online app called Mindbody or I will add them to the roster to make sure that they are in our list and if they don['t have an account with us it's okay because we will help them create an account with us! since this company is for working out such as doing zumba, I would make sure that the vending machine is fully stocked with snacks and energy drinks. I would also put price tags on the merchandise that we would sell and organize them. but most importantly, making sure our customers are happy and excited to dance and workout.

• Assisted in maintaining inventory of office supplies, contributing to operational efficiency.
• Greeted and assisted visitors, ensuring a positive first impression of the organization.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.