Taylor Dawkins
Shelby
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Walmart Realty Project Coach
Walmart
11.2021 - Current
- Led cross-functional teams to implement process improvements and enhance project outcomes.
- Led project development initiatives, optimizing workflows and enhancing team collaboration.
- Built a reputation for delivering high-quality projects on time and within budget by consistently applying best practices in project management.
- Presented regular status updates to senior management, reinforcing stakeholder confidence in project direction.
- Developed comprehensive project plans, ensuring all deliverables were met within budget and on schedule.
- Ensured timely delivery of high-quality deliverables with careful monitoring of milestones and adherence to deadlines.
- Analyzed project performance metrics to identify areas for improvement and drive efficiency.
- Coordinated resource allocation to ensure timely delivery of project milestones.
- Oversaw risk management processes, identifying potential issues and implementing mitigation strategies.
- Collaborated with cross-functional teams to define project scopes and deliverables.
Freight Handler
Walmart Dc
06.2020 - 11.2021
- Loaded and unloaded trucks.
- Verified and noted count and condition of cargo received.
- Attached labels to finalized products before shipment.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Oversaw special handling requirements and necessary documentation related to hazardous and sensitive materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures.
- Surrounded items in cling film, padded blankets and tape to protect from damage.
Correctional Officer
Rutherford Co Sheriffs Dept
08.2019 - 06.2021
- My duties as a Correctional Officer were to over see the inmates while maintaining the safety of others
- I was responsible for transporting them to the nurse, court or to a meeting with their lawyer
- I supervised the inmates while meals were being passed out and during their recreational time.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Received and accounted for personal possessions and determined inmate work assignments.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints and searches.
- Delivered inmates to work sites and returned safely by following protocols.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Arranged for medical and dental care of inmates.
- Identified facility openings and designated inmates to housing units.
Merchandiser
Coca Cola Bottling Co Consolidated
Charlotte, NC
07.2019 - 09.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
- Assembled quarter and full-size point of purchase promotional displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Verified products appeared at correct locations in proper quantities.
TLE Automitive Manager
Walmart
09.2017 - 07.2019
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Achieved Number% increase in productivity in fixed operations, parts and service department.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Trained newly hired Job titles in upselling techniques, Skill and Skill, bolstering job expertise within Timeframe.
- Initiated task schedule to Job titles based upon individual strengths and familiarity with Area of expertise.
TLE Associate
Walmart
07.2014 - 09.2017
- .
- Repaired punctures by locating leaks, removing embedded objects and patching holes.
- Assisted team by keeping shop tidy, clean and free of safety hazards.
- Rotated, mounted and balanced tires on cars, trucks and vans.
- Used shop machinery to balance tires and align vehicles for optimal performance.
- Evaluated fluid levels, battery functioning and vehicle leaks.
- Carried out day-day-day duties accurately and efficiently.
Education
High School Diploma -
Shelby High School
Skills
- Power Equipment license
- Automotive Technician Certificate
- Personal Interviews
- Inventory Management Systems
- Productivity Performance
- Information Management
- Worksite safety
- Organization skills
Timeline
Walmart Realty Project Coach
Walmart
11.2021 - Current
Freight Handler
Walmart Dc
06.2020 - 11.2021
Correctional Officer
Rutherford Co Sheriffs Dept
08.2019 - 06.2021
Merchandiser
Coca Cola Bottling Co Consolidated
07.2019 - 09.2019
TLE Automitive Manager
Walmart
09.2017 - 07.2019
TLE Associate
Walmart
07.2014 - 09.2017
High School Diploma -
Shelby High School