Danny Pena
Alexandria
Summary
Dynamic professional with experience at Wells Fargo, excelling in loan processing and account servicing. Proven ability to manage high-volume transactions with precision, ensuring compliance and enhancing customer satisfaction. Strong analytical skills complemented by effective communication, contributing to operational efficiency and successful resolution of complex inquiries.
Overview
1
1
year of professional experience
Work History
Banking Assistant
Wells Fargo
03.2025 - 05.2025
- Managed customer service inquiries and pinpointed and implemented proper path to resolution.
- Managed high-volume transactions accurately, ensuring minimal discrepancies in daily reconciliations.
- Imaged banking and loan documents, created computerized placeholders and built comprehensive electronic credit files.
- Supported branch operations by maintaining compliance with internal policies and regulatory requirements.
Construction Worker
Keil Construction
08.2024 - 10.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Electrician
Beacon Electrical
04.2024 - 07.2024
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
Education
Alexandria City High School
Kings St Alexandria Virginia 06-2023
Skills
- Loan processing
- Account servicing
- Credit analysis
- Teller transactions
Languages
Spanish
Full Professional
Timeline
Banking Assistant
Wells Fargo
03.2025 - 05.2025
Construction Worker
Keil Construction
08.2024 - 10.2024
Electrician
Beacon Electrical
04.2024 - 07.2024
Alexandria City High School
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