Daquan Reeves
Richmond
Summary
Dynamic business professional with a strong growth mindset and self-discipline toward career work. Desired in continuing self-education in any way I can, in order to shape my future.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Management Assistant
Enterprise Mobility
Sandston
07.2024 - Current
- Resolved customer complaints promptly, providing customer service at all times to achieve above average Corporate SQI.
- Developed employees in order for future eligibility of promotions.
- Managed daily operations to ensure efficient branch performance by running 93% DE, ensuring sales performance, and reducing bad debt.
- Reviewed and interpreted underwriting guidelines and company policies to ensure best practices between staff and customers.
Executive Development Program
Macy's Inc.
Richmond
06.2022 - 03.2024
- Tracked and developed sales strategy towards Women's Shoes and Men's department to meet goals and provide growth from last year in both sales and customer service using PowerBi.
- Managed department operations and processes to ensure Audit Scan, Markdowns, RTV's and Sweep/Bin Scan.
- Ensured proper scheduling and daily task assignments of colleagues through Function Planner.
- Disputed Customer conflicts by providing customer service and coaching colleagues.
Assistant Manager Level 2
Dominos
Richmond
04.2017 - 05.2022
- Recorded inventory and communicated suggested methods of product count to maintain under 1% food variance.
- Managed make-line to keep average load time (ALT) under 3 minutes.
- Routed orders from dispatch; keeping average delivery times (ADT) under 25 minutes.
- Managed daily operations and ensured compliance with company policies.
- Placed store food truck/coke orders 3 times a week.
- Trained and mentored team members to enhance service quality.
Education
Bachelor of Business - Bus Administration/Management
Virginia Commonwealth University (School of Business)
Richmond, VA05.2023
International Baccalaureate (IB) Diploma -
Brooke Point High School
Stafford, VA06.2019
Skills
TECHNICAL
- Microsoft Office Specialist (MOS)
- Excel Pivot Tables
- Computer Technology
- SQL Fundamentals
PROFESSIONAL
- Customer Service
- Financial Literacy
- Communication
- Performance Monitoring
Leadership Involvement Experience
- Simulated Business Project (Biz Cafe), Richmond, VA, Leader, 08/20, 01/20, Designated new tasks to 3 group members for each day., Managed product inventory and prices through an excel sheet., Regulated customer satisfaction and acted accordingly based on feedback.
- Art Donation (C.A.S), Mechanicsville, VA, Organizer, 11/17, 06/18, Coordinated and hosted 3 event setups to bring in donations., Scheduled 1-2 meetings a week to discuss ideas and progress., Led weekly supply runs with 3 members throughout neighborhoods and facilities.
Certification
- SQL Fundamentals
Timeline
Management Assistant
Enterprise Mobility
07.2024 - Current
Executive Development Program
Macy's Inc.
06.2022 - 03.2024
Assistant Manager Level 2
Dominos
04.2017 - 05.2022
Bachelor of Business - Bus Administration/Management
Virginia Commonwealth University (School of Business)
International Baccalaureate (IB) Diploma -
Brooke Point High School
Similar Profiles
Andrey ChernikovAndrey Chernikov
Sales Manager at Enterprise Holdings Inc/Enterprise MobilitySales Manager at Enterprise Holdings Inc/Enterprise Mobility
Seth ArterSeth Arter
Liability Claims Representative II at Enterprise MobilityLiability Claims Representative II at Enterprise Mobility
Sam CarlisleSam Carlisle
Truck Area Manager at Enterprise MobilityTruck Area Manager at Enterprise Mobility
Emmanuel AjayiEmmanuel Ajayi
Senior Customer Assistant Representative at Enterprise MobilitySenior Customer Assistant Representative at Enterprise Mobility
Bradley HallBradley Hall
Independant Filmmaker at Thanks Dad ProductionsIndependant Filmmaker at Thanks Dad Productions