Motivated and adaptable professional with experience in operations coordination, student services, and military leadership. Proven ability to streamline administrative processes, manage budgets, and support safety and risk management initiatives. Former U.S. Navy Aviation Ordnanceman with strong leadership skills and an Associate’s Degree in Business Administration. Committed to efficiency, collaboration, and excellence.
Overview
7
7
years of professional experience
Work History
Student Services Coordinator
Cortiva Insitute
05.2025 - Current
Provided comprehensive support to students throughout their academic lifecycle, including orientation, academic advising, attendance tracking, and graduation preparation.
Collaborated with faculty and administration to ensure student success, engagement, and retention.
Maintained 72 - 100 accurate student records in compliance with institutional policies and FERPA guidelines.
Coordinated workshops, events, and resources to promote student development and satisfaction.
Served as a primary point of contact for student concerns, escalating issues appropriately to academic leadership.
Utilized internal systems to generate reports, track student progress, and communicate academic updates.
Operations Coordinator
Virginia Commonwealth University/ VCU Health System
10.2024 - 04.2025
Provide operational, administrative, and fiscal support for the Safety and Risk Management Division, ensuring compliance with university policies and regulatory standards.
Assist with budget planning, monitoring, and reconciliation of departmental expenditures, including procurement, travel, training, and vendor services.
Coordinate logistics for safety trainings, emergency drills, and departmental meetings while managing related financial documentation.
Act as a liaison between SRM and internal/external stakeholders, including Facilities, Procurement Services, and Finance.
Maintain and track documentation for workplace safety, insurance claims, risk assessments, and environmental health reporting.
Utilize Microsoft Teams, Excel, and internal financial systems to manage requisitions, process invoices, and support fiscal reporting and audits.
Contribute to the implementation and administration of safety programs that promote health, compliance, and risk mitigation across campus.
Sales Representative
Galls
10.2023 - 10.2024
Assisted customers in selecting products tailored to their needs, focusing on public safety and tactical gear.
Developed in-depth product knowledge to provide expert advice on equipment, apparel, and accessories.
Managed inventory, restocked merchandise, and maintained store displays to optimize sales and customer experience.
Processed sales transactions accurately and handled customer service inquiries both in-person and over the phone.
Collaborated with team members to meet and exceed monthly sales goals and improve store performance.
Aviation Ordnanceman 2nd Class (AO2) / Work Center
United States Navy
05.2018 - 10.2022
Led and supervised daily operations and maintenance of aircraft weapons systems on the F/A-18 platform, ensuring readiness and safety compliance.
Conducted quality assurance inspections as a Safety Observer and Collateral Duty Inspector, improving operational standards and reducing risks.
Managed and trained a team of enlisted personnel in weapons handling, storage, and deployment procedures.
Program Manager for the OPNAVINST 8023.24D.
Adhere to OPNAVINST 8023.24d (Navy Personnel Handling Qualification and Certification Program).
Maintained accurate documentation and compliance with Navy safety protocols and inspection criteria.
Recognized for leadership, attention to detail, and commitment to safety and mission success.
Education
Associate of Science - Business Administration And Management
American Public University Systems
Charleston, WV
Skills
Strong Organization
Operation Management
Attention to Detail
Time Management
Office Administration
Costumer Service
Flexible and Adaptable
Accomplishments
Navy and Marine Corps Achievement Medal
Timeline
Student Services Coordinator
Cortiva Insitute
05.2025 - Current
Operations Coordinator
Virginia Commonwealth University/ VCU Health System
10.2024 - 04.2025
Sales Representative
Galls
10.2023 - 10.2024
Aviation Ordnanceman 2nd Class (AO2) / Work Center
United States Navy
05.2018 - 10.2022
Associate of Science - Business Administration And Management