Dariel Hernandez
Leesburg
Summary
Dynamic professional with a proven track record in individualized and group training at Central Loudoun Youth Football League, enhancing team performance and cohesiveness. Excelled in customer service excellence at Auntie Anne's Pretzels, boosting customer satisfaction. Skilled in cash handling and motivational techniques, adept at planning and overseeing programs to meet and exceed objectives.
Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Overview
1
1
year of professional experience
Work History
Food Runner
Blue Ridge Grill
11.2024 - Current
- Greeted customers and provided outstanding customer service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
- Processed payments for orders and provided customers with change.
- Provided attentive service and proactively assessed guest needs.
Coaching Assistant
Central Loudoun Youth Football League
09.2024 - 11.2024
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Demonstrated high level of respect for opponents, officials, and facilities.
Cashier
Auntie Anne's Pretzels
03.2024 - 09.2024
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, and join reward programs.
Education
Heritage High School
520 Evergreen Mills Rd SE, Leesburg, VA 2017506-2026
Skills
- Motivational techniques
- Individualized and group training
- Planning and overseeing program
- Improving performance
- Customer service excellence
- Cash handling expertise
- Issue resolution
- Order taking
- Foodservice
- Table service
- Teamwork and collaboration
Timeline
Food Runner
Blue Ridge Grill
11.2024 - Current
Coaching Assistant
Central Loudoun Youth Football League
09.2024 - 11.2024
Cashier
Auntie Anne's Pretzels
03.2024 - 09.2024
Heritage High School
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