Darisha Faulcon
Portsmouth
Summary
Accomplished Cashier Team Lead with a proven track record at Foodlion Grocery Store, showcasing exceptional customer service and cash management skills. Excelled in building customer relationships, enhancing team efficiency, and maintaining high accuracy in financial transactions. Demonstrated outstanding work ethic, empathy towards customer needs, and the ability to significantly improve customer satisfaction and repeat business.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Home Depot
06.2024 - 09.2024
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Walmart
05.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier Team Lead
Foodlion Grocery Store
08.2022 - 02.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
I.C. Norcom High School
Portsmouth, VA06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
- Cash handling and management
- Order taking
Timeline
Cashier
Home Depot
06.2024 - 09.2024
Cashier
Walmart
05.2023 - 10.2023
Cashier Team Lead
Foodlion Grocery Store
08.2022 - 02.2023
High School Diploma -
I.C. Norcom High School
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