DarNell Daniels
Ashburn
Summary
Results-driven Clinical Supervisor with expertise in compliance management, staff training, and operational efficiency. Proven ability to implement quality assurance measures, enhancing patient care standards and optimizing clinic operations.
Overview
21
21
years of professional experience
Work History
Clinical Supervisor
Fox Mill Family Practice (FFPCS)
Reston
07.2014 - Current
- Supervised clinical staff to ensure compliance with healthcare regulations.
- Managed scheduling and workflow to optimize clinic operations and efficiency.
- Trained new staff on clinical procedures and patient care protocols.
- Facilitated staff meetings to discuss clinical issues and share updates.
- Implemented quality assurance measures to enhance service delivery standards.
- Developed training materials for ongoing professional development of team members.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
- Facilitated interdisciplinary communication among members of the healthcare team regarding patient care issues.
- Coordinated weekly work schedules for department employees.
- Developed policies and procedures related to clinical operations for the facility.
- Provided crisis intervention services when needed.
- Investigated complaints from clients or families concerning their care or treatment.
- Interviewed applicants and made recommendations for new hires.
- Ensured that all safety protocols were followed at all times in the facility.
- Devised training programs to close gaps in nurse and staffs' competencies.
- Addressed and resolved any issues related to clinical staff performance or patient care.
- Established a supportive and collaborative work environment, promoting team cohesion and high morale.
- Explained policies, procedures and services to patients.
- Led training sessions for new nurses on protocols and safety practices.
- Managed inventory of medical supplies to ensure availability for patient care.
- Conducted performance evaluations for nursing staff to promote professional development.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Maintained accurate records of employee attendance, sick leave requests, vacation time.
- Implemented strategies that improved operational efficiency and effectiveness.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Stocked clinical workstations and procedure rooms with necessary supplies.
Staff Nurse
Fox Mill Family Practice
Reston
07.2004 - 07.2014
- Assisted in patient assessments and care planning under supervision.
- Administered medications and monitored vital signs for assigned patients.
- Maintained accurate patient records and documentation in electronic systems.
- Collaborated with healthcare team to ensure quality patient care delivery.
- Educated patients and families about health conditions and treatment plans.
- Participated in infection control procedures to ensure a safe environment.
- Attended training sessions to enhance nursing skills and knowledge base.
- Monitored vital signs and documented changes in a timely manner.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Conducted patient education on medical treatments and procedures.
- Answered patient questions and provided take-home materials for further information.
- Maintained a clean work environment by following proper sanitation guidelines.
Education
LPN
C.S. Monroe Tech
Leesburg, VA06-2001
Associate of Science - Gerontology
Hostos Community College
Bronx, NY05-1994
Skills
- Patient care coordination
- Crisis intervention
- Staff training
- Compliance management
- Policy development
- Performance evaluation
- Problem solving
- Conflict resolution
- Effective communication
- Patient relations
- Team supervision
- Clinical instruction
- Staff development
Timeline
Clinical Supervisor
Fox Mill Family Practice (FFPCS)
07.2014 - Current
Staff Nurse
Fox Mill Family Practice
07.2004 - 07.2014
LPN
C.S. Monroe Tech
Associate of Science - Gerontology
Hostos Community College
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