Knowledgeable Compliance Manager with documented success in developing policies, leading training programs and managing reporting to achieve compliance. Methodical with exceptional presentation and communication skills. Strong background working with federal and state regulations.
Overview
20
20
years of professional experience
Work History
Global Compliance Manager
LL Flooring (formerly Lumber Liquidators)
03.2019 - Current
Provide technical oversight and direct, managerial support of analysts that facilitates the Company's global legal and regulatory compliance requirements with a focus on the lawful sourcing of raw materials and production related rules and best practices.
Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
Managed compliance efforts, reporting and audits.
Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
Prepared records and data for regular audits.
Streamlined compliance processes by implementing efficient monitoring systems and tools.
Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
Developed and delivered training programs to inform new and current employees about compliance issues.
Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Supplier Business Development Manager
ICIX - Int'l Compliance Information Exchange
03.2012 - 03.2019
Responsible for the daily management of assigned Supplier/Customer Accounts including account management strategies, price/contract negotiations, conducting supplier surveys and increased customer usage and retention.
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Producer/Project Resource Manager
Walmart.com
10.2006 - 03.2012
Oversaw creative execution of all outsourced Holiday campaigns for Walmart eCommerce, supervising creative production and ensuring on-time delivery of assets.
Conducted thorough pre-production planning sessions, ensuring all stakeholders were aligned on project objectives and timelines.
Facilitated communication between production staff and other departments to synchronize work.
Fostered a positive working environment by promoting open communication channels among team members during projects.
Implemented rigorous quality control checks, significantly reducing post-production edits.
Determined product revisions and conflicts to ensure that overall design comments were conveyed to vendor on time; led the development and on-time production sample delivery to meet PO deadlines.
Enhanced collaboration between designers and Buyers by establishing effective channels of communication throughout all stages of product development.
Ensured adherence to brand standards across all designs, maintaining a cohesive visual identity for clients.
Improved overall organizational efficiency through ongoing evaluation of processes and performance metrics related to design coordination.
Education
Bachelor of Arts in History -
University of Texas
Austin, TX
Skills
Salesforce
Microsoft Office Suite (Excel, WordPerfect, Word, Access, and PowerPoint)
Retailcom
Compliance Monitoring
Document reviews
Project Management
Risk Assessment
SOP Writing
Quality Management Processes
Audit Support
Training and education
Audit oversight
Vendor / Supplier Performance Management
Protocol Review
Data Evaluation
Traceability Compliance
Regulatory Standards
Career Experience
LL Flooring (formerly Lumber Liquidators), Richmond, VA, Global Compliance Manager, 03/01/19, present, Provide technical oversight and direct, managerial support of analysts that facilitates the Company's global legal and regulatory compliance requirements., Perform and/or oversee desk audits related to purchase orders and supporting documentation., Support the team's risk assessment and management efforts related to products and sourcing., Oversee research and reviews related to detected compliance matters associated with purchase orders and the supply-chain., Coordinate and communicate with the Company's global compliance resources and suppliers on compliance matters related to products., Research and evaluate raw material sources and requirements for global products and vendors., Collect, review, analyze, and validate documentation provided to support purchase orders across the supply chain., Ensure provision of data analysis and reporting related to purchase orders and required government regulatory filings/declarations., Maintain relevant data sources related to new & existing products and product mixes., Administer compliance systems including integrations., Develop compliance procedures, desktop references/tools and training initiatives., Serve as a resource to buyers, vendors and supply chain leaders., Oversee and coordinate compliance analysts responsible for purchase order and supply-chain analysis., Coordinate with members of the Trade Compliance and Logistics teams and outside third parties.
ICIX North America, LLC, South San Francisco, CA, Supplier Business Development Manager, 03/01/12, 03/01/19, Responsible for the daily management of assigned Supplier/Customer Accounts., Create and maintain project plans for each customer and provide weekly status reports., Develops and executes processes to improve the supplier list creation process., Prepare and deliver presentations for user, management and executive level audiences., Manage difficult situations with diplomacy and grace.
Walmart.com, San Bruno, CA, Producer/Project Resource Manager, 10/01/06, 03/01/12, Oversaw creative execution of all outsourced Holiday campaigns for Walmart eCommerce., Administer the execution of resource management planning, forecasting, and staffing., Provide direct assistance to the department managers in sourcing and retaining contractors., Attended project planning meetings and provided assistance in identifying staff needs.
Williams-Sonoma, Inc., San Francisco, CA, Design Coordinator–Product Development, Furniture/Lighting, 04/01/04, 10/01/06, Determined product revisions and conflicts to ensure that overall design comments were conveyed to vendor on time., Established productive relationship with the sourcing team., Led the development and on-time production sample delivery to meet PO deadlines.
Human Resources Assistant at Lumber Liquidators Distribution Center, Sandston VAHuman Resources Assistant at Lumber Liquidators Distribution Center, Sandston VA