Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Manager
Grace Auto Sales and Service
Short Pump
01.2022 - Current
Supervised daily operations to enhance workflow and service delivery.
Managed team schedules and assignments to improve staff productivity.
Trained new employees on customer service standards and operational procedures.
Implemented quality control measures to enhance service consistency and reliability.
Monitored staff performance and addressed issues.
Developed training materials to improve team skills and knowledge retention.
Conducted performance reviews to provide feedback and support employee development.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored, and trained team members to elevate job performance.
Operator
Ryan central inc
Short Pump
03.2020 - 01.2023
Operated machinery to ensure efficient production processes.
Monitored equipment performance and reported issues promptly.
Maintained a clean and organized work environment for safety.
Assisted in training new operators on standard procedures.
Conducted routine inspections to ensure quality standards were met.
Maintained cleanliness of work area and equipment in accordance with safety regulations.
Learned and followed safety and emergency procedures.
CDL Class A Truck Driver
Browns distribution
Short Pump
01.2017 - 01.2020
Operated Class A trucks for efficient transport of goods across designated routes.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Managed delivery schedules to optimize route efficiency and meet customer needs.