Daryl Tremblay
Falls Church
Summary
Dynamic Product Specialist with a proven track record at Checkered Flag Toyota, excelling in customer engagement and product training. Skilled in product demonstrations and market research, I effectively supported sales initiatives and enhanced team performance. My strong interpersonal skills and technical expertise in troubleshooting ensure exceptional customer satisfaction and successful product launches. Along with my interpersonal skills, I have developed technical abilities with my time at Job Corps working under Michael Larry to gain numerous certifications as a Stationary Engineer. During that time I developed an ability to troubleshoot a number of issues and find solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Product Specialist
Checkered Flag Toyota
Virginia Beach, VA
01.2022 - 12.2025
- Assisted in product demonstrations to showcase features and benefits to potential customers.
- Supported sales team by preparing product information and marketing materials.
- Conducted market research to identify customer needs and preferences for new products.
- Maintained up-to-date knowledge of industry developments and competitor offerings.
- Provided feedback on product usability based on customer interactions and observations.
- Assisted in training sessions for new staff on product features and selling techniques.
- Trained and provided coaching to Number junior team members.
- Logged phone numbers and email addresses to contact customers for follow-ups.
Claims Adjuster
GEICO
Virginia Beach, VA
07.2017 - 09.2020
- Evaluated claims to determine coverage and liability based on policy details.
- Investigated claim incidents through interviews, inspections, and evidence collection.
- Communicated findings to clients, ensuring clarity and understanding of claim processes.
- Collaborated with legal teams to address complex claims and potential disputes.
- Reviewed documentation for accuracy, ensuring compliance with regulatory requirements.
- Examined claims forms and other records to determine insurance coverage.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
Restaurant Waiter
Cheeseburger In Paradise
California, MD
04.2014 - 09.2017
- Provided exceptional customer service to enhance guest dining experiences.
- Managed food and beverage orders efficiently, ensuring timely delivery.
- Collaborated with kitchen staff to accommodate special dietary requests.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Assisted in training new staff on restaurant procedures and service standards.
- Handled cash transactions accurately, balancing registers at shift end.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Suggested menu items and upsold specials to increase sales opportunities.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
Education
GED -
Great Mills High School
Great Mills, MDUniversal CFC Certification - Stationary Engineering
Job Corps
Woodstock, MDSkills
- Customer engagement
- Product training
- Product launches
- Pricing strategy
- Product demonstrations
- Outstanding interpersonal skills
- Sales expertise
- Troubleshooting Electrical wiring
- A/C and heat pump installation and maintenance
- Refrigerant recovery/handling
- Basic plumbing repair
- Brazing/soldering
- Pipe installation/repair
Certification
Universal CFC Certification
Forklift Certification
OSHA 10 General Industry
OSHA 10 Construction
Confined Space Certification
Green Awareness Certification
Timeline
Product Specialist
Checkered Flag Toyota
01.2022 - 12.2025
Claims Adjuster
GEICO
07.2017 - 09.2020
Restaurant Waiter
Cheeseburger In Paradise
04.2014 - 09.2017
GED -
Great Mills High School
Universal CFC Certification - Stationary Engineering
Job Corps