Dashawn Lloyd
Ruther Glen
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth. Results-oriented territory manager with substantial industry experience. Recognized for developing territory plans and strategies resulting in several% sales increase. Achievement-oriented individual talented at revamping operational procedures to drive profits. Seasoned Territory Manager with proven sales and leadership skills. Brings relevant experience in developing strategic market plans, managing customer relationships, and leading high-performing sales teams. Known for problem-solving abilities and commitment to achieving territory objectives. Previous roles have shown significant growth in client base and revenue generation through effective relationship building and negotiation techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Territory Manager
Virginia Green Lawn Care Service
Fredericksburg
06.2024 - Current
- Managed and expanded client base through effective relationship-building strategies.
- Maintained all sales records and complied with expense budgets.
- Conducted market research to determine customer needs and preferences within the region.
- Resolved customer complaints regarding sales and service.
- Met or exceeded established targets for revenue growth month over month.
- Analyzed territory to identify and negotiate contracts with new retail customer opportunities.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Created sales opportunities through cold-calling and other promotional activities.
- Resolved customer complaints promptly and professionally.
- Identified and resolved issues affecting sales performance in the territory.
Garage Door Technician
Overhead door of Central Virginia
Ashland
01.2023 - 01.2024
- Provided technical support over the phone when requested by customers regarding troubleshooting procedures.
- Programmed remotes and keypads to operate garage doors.
- Installed new openers and doors for residential customers using a variety of tools.
- Took accurate measurements and estimated materials and time for each job.
- Analyzed schematic diagrams to determine installation methods of automated door openers.
- Explained customer service options available for repair or replacement of a wide range of products.
- Assisted customers with selecting appropriate accessories for their garage door system based on individual needs and preferences.
- Provided routine maintenance services for existing garage door systems including lubrication of moving parts.
- Ensured that all necessary paperwork was completed accurately prior to completion of job.
- Kept current on industry trends by attending training sessions offered by manufacturers.
- Followed up with customers after completion of jobs in order to confirm satisfaction levels.
- Instructed building and homeowners in strategies for care and maintenance of doors.
- Troubleshot problems related to power supply or wiring issues associated with opener installation and repair work.
- Maintained an organized inventory of supplies needed for completing jobs efficiently.
Tow Truck Driver
Northstar Towing And Transportation
Fredericksburg
08.2022 - 11.2022
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
- Recorded expenses and maintained receipts.
- Assisted with the loading and unloading of vehicles onto tow truck.
- Repaired broken down vehicles on the side of the road when needed.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Provided safety, security and transportation in accordance with policies, procedures and regulations.
Tow Truck Driver
T&J Towing
Mechanicsville
04.2022 - 06.2022
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Drove a variety of tow trucks depending on the size and weight of the load being towed.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Provided safety, security and transportation in accordance with policies, procedures and regulations.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Worked closely with other drivers, mechanics, tow operators during shifts.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Tow Truck Driver
Nortons Towing and Recovery
Woodford
05.2019 - 04.2022
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
- Performed vehicle inspections prior to towing.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Recorded expenses and maintained receipts.
- Assisted with the loading and unloading of vehicles onto tow truck.
- Repaired broken down vehicles on the side of the road when needed.
- Provided safety, security and transportation in accordance with policies, procedures and regulations.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Education
High School Diploma -
Spotsylvania High School
Partlow, VA06-2016
Skills
- Client relationship management
- Market research
- Sales forecasting
- Contract negotiation
- Expense management
- Team training
- Time management
- Problem solving
- Communication skills
- Active listening
- Task prioritization
- Customer service
- Product knowledge
- Territory analysis
- Lead generation
- Vehicle inspection
- Safety compliance
- Tow truck operation
- Route navigation
- Documentation accuracy
- Mechanical troubleshooting
- Load securing
- Emergency response
- Effective communication
- Inventory management
- Team collaboration
- Professional demeanor
- Accident scene management
- Trip planning
- Problem-solving abilities
- Team coordination
- Word processing
- Towing equipment operation
- Heavy equipment operation
- Decision-making
- Adaptive driving
- DOT regulations
- Reporting skills
- Truck mounting
- Adaptability and flexibility
- GPS navigation
- Relationship building
- Cargo-specific procedures
- Process monitoring
- Defensive driving
- Special equipment installation
Affiliations
- I enjoy time with my family and hobby's included like riding dirtbikes and hanging with my daughter.
Accomplishments
- Graduated high school , first kid , employee of the year at virginia green.
Certification
- Tow License
Timeline
Territory Manager
Virginia Green Lawn Care Service
06.2024 - Current
Garage Door Technician
Overhead door of Central Virginia
01.2023 - 01.2024
Tow Truck Driver
Northstar Towing And Transportation
08.2022 - 11.2022
Tow Truck Driver
T&J Towing
04.2022 - 06.2022
Tow Truck Driver
Nortons Towing and Recovery
05.2019 - 04.2022
High School Diploma -
Spotsylvania High School
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