David Hetrick
Mechanicsville,VA
Summary
Healthcare IT leader and PharmD with 15+ years of Epic pharmacy informatics and leadership experience directing Epic Willow, Beacon, and Research teams across large integrated hospital systems. Proven success leading enterprise EMR transformations, Epic instance consolidations, pharmacy technology strategy, and oncology informatics initiatives supporting multi-hospital organizations. Recognized for building high-performing teams, advancing medication safety, and driving standardization efforts that improve operational efficiency and clinical outcomes.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Manager, Willow, Beacon & Research Teams
Kyndryl
Richmond, VA
12.2023 - Current
- Epic Implementation lead for Care New England's enterprise Cerner-to-Epic conversion, directing pharmacy, oncology, and research application strategy across multiple hospitals from design through go-live.
- Established strategic direction for pharmacy and oncology Epic capabilities, ensuring alignment with organizational priorities and clinical safety standards.
- Directed enterprise build, integrated testing, validation, and support readiness activities supporting a successful Epic implementation and long-term operational stability.
- Partnered with senior leadership to redesign workflows, enhance clinician experience, and strengthen medication management processes.
- Led multi-department project teams through complex implementations, upgrades, and optimization initiatives.
PRN Staff Pharmacist
St. Mary’s Hospital
Richmond, VA
01.2011 - Current
- Provide clinical and operational pharmacy support, including medication verification, dispensing, and workflow coverage during high-volume periods.
Manager, Willow & Beacon Team
Bon Secours Mercy Health
Richmond, VA
11.2015 - 12.2023
- Directed team of 28 Willow, Beacon, and Research analysts supporting enterprise Epic operations across a 40+ hospital health system serving thousands of end users.
- Provided strategic leadership for pharmacy, oncology, and research application portfolios, ensuring alignment with organizational goals and clinical priorities.
- Led multi-region Epic instance consolidation initiative, standardizing pharmacy and oncology workflows across 40+ facilities to improve safety and reduce variation.
- Oversaw major Epic upgrades, patient safety enhancements, and Epic Connect partner implementations.
- Directed Willow Inventory deployments for legacy Bon Secours hospitals, improving medication supply chain visibility and accuracy.
- Collaborated with clinical and operational leaders to advance Epic capabilities and support organizational growth.
Enterprise Willow & Beacon Coordinator
Bon Secours Health System Office
Richmond, VA
01.2011 - 11.2015
- Supported enterprise pharmacy operations through Epic build, formulary management, and workflow optimization.
- Improved clinician efficiency and medication safety through targeted Epic enhancements.
Clinical Pharmacist
St. Mary’s Hospital
Richmond, VA
07.2005 - 12.2010
- Delivered clinical pharmacy services, including medication verification, therapeutic monitoring, and ICU rounding.
- Supervised pharmacy technicians and trained new pharmacists and nursing staff.
- Provided drug information and clinical support to physicians, nurses, and patients.
Pharmacy Intern
St. Mary’s Hospital
Richmond, VA
05.2001 - 07.2005
Pharmacy Technician
Mary Washington Hospital
Fredericksburg, VA
05.2000 - 08.2000
Education
Doctor of Pharmacy -
Virginia Commonwealth University
Richmond, VA01-2005
Skills
- Epic Applications: Willow Inpatient, Willow Ambulatory, Willow Inventory, Beacon, Research
- Roadmap Development
- Enterprise Standardization
- Governance Operational
- Medication Safety
- Workflow Optimization
- Formulary Management Program
- EMR Transition
- Instance Consolidation
- Epic Upgrades
- Implementations
- Clinical Expertise: Inpatient Pharmacy
- Oncology Workflows
- Clinical Decision Support
- Build & Configuration
- Testing/Validation
- Integration Support
CAREER HIGHLIGHTS
- Epic implementation lead for Care New England Cerner-to-Epic conversion.
- Directed Willow and Beacon operations supporting 40+ hospitals.
- Led enterprise Epic instance consolidation and workflow standardization initiatives.
- Implemented Willow Inventory across legacy hospital network.
- Maintained active clinical pharmacy practice while leading enterprise Epic teams.
- Epic Willow, Beacon, and Willow Inventory certified.
Certification
- Pharmacist, Virginia Board of Pharmacy (License #0202207036)
- Epic Willow Certification (2011–Present)
- Epic Beacon Certification (2012–Present)
- Epic Willow Inventory Certification (2020–Present)
Timeline
Senior Manager, Willow, Beacon & Research Teams
Kyndryl
12.2023 - Current
Manager, Willow & Beacon Team
Bon Secours Mercy Health
11.2015 - 12.2023
PRN Staff Pharmacist
St. Mary’s Hospital
01.2011 - Current
Enterprise Willow & Beacon Coordinator
Bon Secours Health System Office
01.2011 - 11.2015
Clinical Pharmacist
St. Mary’s Hospital
07.2005 - 12.2010
Pharmacy Intern
St. Mary’s Hospital
05.2001 - 07.2005
Pharmacy Technician
Mary Washington Hospital
05.2000 - 08.2000
Doctor of Pharmacy -
Virginia Commonwealth University