Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Lawson

Chesterfield

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

35
35
years of professional experience

Work History

Personal Care Assistant

Hanmi Homehealth Inc
05.2015 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Appliance Sales Specialist

Lowes Home Improvment
05.2023 - 10.2023
  • Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
  • Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
  • Utilized [Software] to check item availability in store inventory.
  • Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.

Shipping Supervisor

The Scotts Miracle-Gro Company
09.1990 - 10.2003
  • Supervised shipping team of up to 25 employees.
  • Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
  • Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
  • Inspected loading operations for improvements in efficiency and safety.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
  • Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
  • Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.

Education

Bachelor of Arts - English Major/Computer Science Minor

University of Mary Washington
Fredericksburg, Va
05-2013

Skills

  • Editing and proofreading
  • Attention to detail
  • Clear communication
  • Team collaboration
  • Content organization
  • Safety enforcement
  • Receiving processes
  • Shipping procedures
  • Data entry
  • Microsoft Word
  • Microsoft Excel

Timeline

Appliance Sales Specialist

Lowes Home Improvment
05.2023 - 10.2023

Personal Care Assistant

Hanmi Homehealth Inc
05.2015 - Current

Shipping Supervisor

The Scotts Miracle-Gro Company
09.1990 - 10.2003

Bachelor of Arts - English Major/Computer Science Minor

University of Mary Washington

Similar Profiles

CREATE PROFILE
David Lawson