David McClune
Williamsburg
Summary
Results-driven Business Manager with expertise in employee training, performance evaluation, and project management. Proven ability to implement safety protocols and enhance operational efficiency, ensuring high levels of customer satisfaction and team performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Manager
UPS
Suffolk
10.2024 - Current
- Managed daily operations and coordinated logistics for efficient package delivery.
- Assisted in developing strategies to improve customer service and satisfaction.
- Analyzed performance data to identify areas for process improvement.
- Implemented safety protocols to maintain a secure working environment.
- Implemented safety protocols throughout the workplace to protect employees from harm.
- Prepared staff work schedules and assigned team members to specific duties.
On Road Supervisor
UPS
Suffolk
09.2005 - 10.2024
- Supervised daily operations for efficient package delivery and routing.
- Coordinated team schedules to optimize driver assignments and workload balance.
- Implemented training programs for new drivers on company policies and procedures.
- Conducted route assessments to enhance delivery efficiency and reduce delays.
- Conducted safety training sessions for personnel; maintained compliance with OSHA regulations.
- Prepared reports summarizing operational data, such as expenditures and man-hours worked, for review by the senior management team.
- Investigated customer complaints related to roadways; provided appropriate solutions or referred them to higher management as needed.
- Handled personnel hiring, performance evaluations and disciplinary actions.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Operated machines and equipment to complete work assignments or to assist workers.
Education
Health And Fitness
Tidewater Community College
Norfolk, VA01-2031
Skills
- Employee training
- Performance evaluation
- Project management
- Safety protocols and procedures
- Cross-functional collaboration
- Employee management
- Cost analysis and savings
- Operations management
Affiliations
I love physical activities and Anything outdoors. Golf, Gym Rat, biking, walking and Kayaking . I love music and have played guitar since I was a teenager.
Accomplishments
I achieved a Top Gun Award from UPS cooperate school MDST-Master Driver Safety Training. I have trained over a hundred delivery drivers and Maintained annual safety compliance of each driver.
Certification
Ups RMP certified which stands for Responsible Management Person to respond and oversee any possible Hazmat spills in our facility and on road delivery drivers. Maintain and Audit files, paperwork and monthly Hypothetical Scenarios of employees. Oversee the salvage drum Process.
Timeline
Business Manager
UPS
10.2024 - Current
On Road Supervisor
UPS
09.2005 - 10.2024
Health And Fitness
Tidewater Community College
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