Overview
Work History
Education
Skills
References
Timeline
Generic

David McDonald

Gore

Overview

28
28
years of professional experience

Work History

Owner/Operator

TOOLS 4 U , LLC
Gore
05.2012 - Current
  • Owner/Operator Franchise of Snap-on Tools, Mobile sales,
  • Oversaw customer service and resolved client inquiries promptly.
  • Coordinated inventory management and restocking of tools and supplies.
  • Developed marketing strategies to promote services and increase visibility.
  • Managed daily operations of tool and sales business including inventory.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Sales Representative

Snap-On Tools
Gore
02.2006 - 04.2012
  • Developed strong customer relationships through effective communication and product knowledge.
  • Demonstrated product features and benefits during customer presentations and demonstrations.
  • Collaborated with team members to strategize sales approaches and improve performance.
  • Assisted customers in selecting the right tools based on their specific needs and applications.
  • Developed key customer relationships to increase sales.

Automotive Technician

Duncan Bros Service Center
Winchester
02.1998 - 01.2006
  • Diagnosed vehicle issues using advanced diagnostic equipment and tools.
  • Performed routine maintenance on various makes and models of vehicles.
  • Repaired and replaced components such as brakes, engines, and transmissions.
  • Educated customers on vehicle maintenance and repair options available at the service center.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.

Education

General Studies

James Wood High School
Winchester, VA

Skills

  • Customer service
  • Inventory management
  • Marketing strategy
  • Sales operations
  • Tool maintenance
  • Customer relationship management
  • Vehicle maintenance
  • Vehicle inspection
  • Vehicle systems
  • Strong work ethic
  • Problem-solving capacity

References

References available upon request.

Timeline

Owner/Operator

TOOLS 4 U , LLC
05.2012 - Current

Sales Representative

Snap-On Tools
02.2006 - 04.2012

Automotive Technician

Duncan Bros Service Center
02.1998 - 01.2006

General Studies

James Wood High School

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David McDonald