David Ness
Round Hill
Summary
Dynamic professional with extensive experience in leading restoration projects and managing large teams. Proven expertise in client relationship management and staff training, resulting in improved project outcomes and enhanced team performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Director
Jenkins Restorations
Chantilly
11.2025 - Current
- Oversaw operations for restoration projects and service delivery, ensuring alignment with project goals.
- Coordinated cross-functional teams to achieve on-time project completion and enhance client satisfaction.
- Directed daily operations for large staff across multiple departments, fostering collaboration and efficiency.
Board Secretary
Restoration Industry Association
Chantilly
04.2024 - Current
- Evaluated policies and programs to ensure alignment with organizational goals and values, strengthening overall governance.
- Collaborated with stakeholders to refine governance and accountability frameworks, improving organizational transparency and trust.
- Provided insights on industry trends to guide board discussions and strategic actions, enhancing decision-making processes.
Specialty Services Director
Jenkins Restorations
Chantilly
01.2017 - 10.2025
- Coordinated cross-functional teams to complete restoration projects on schedule.
- Developed strategic plans for resource allocation and budget management in restoration services.
- Facilitated training sessions for staff on best practices in property restoration techniques.
- Oversaw compliance with safety regulations and industry standards during restoration processes.
- Built relationships with clients to identify needs and deliver customized restoration solutions.
- Recruited, trained, and mentored staff to enhance team capability and service quality.
Technician / Project Manager
Jenkins Restorations
Chantilly
07.2012 - 12.2016
- Operated tools and equipment to ensure timely completion of restoration projects.
- Inspected damaged areas for assessment and repair needs.
- Assisted in training new technicians on safety protocols and procedures.
- Documented project progress and tracked materials to support accurate project reporting.
- Communicated with clients to clarify restoration needs and enhance customer satisfaction.
Financial Representative
Northwestern Mutual
Des Moines
05.2011 - 06.2012
- Conducted comprehensive financial needs analyses for individual and business clients.
- Assisted clients in identifying financial goals and developing tailored plans.
- Educated clients on various insurance products and investment options available.
Education
Bachelor of Arts - Business Management
William Penn University
Oskaloosa, IA05-2012
Skills
- Project management
- Operational strategy
- Budget management
- Resource allocation
- Safety compliance
- Client relationship management
- Staff training
Affiliations
- Volunteer, Restoration Industry Association
- Donor, Romania Reborn
- Active Amateur Athlete - Basketball, Tennis, Golf, and more
Certification
- IICRC Master Water Restorer
- IICRC Master Fire & Smoke Restorer
- IICRC Master Textile Cleaner
- IICRC Water Restoration Technician
- IICRC Applied Microbial Remediation Technician
- IICRC Commercial Drying Specialist
- IICRC Applied Structural Drying
Timeline
Operations Director
Jenkins Restorations
11.2025 - Current
Board Secretary
Restoration Industry Association
04.2024 - Current
Specialty Services Director
Jenkins Restorations
01.2017 - 10.2025
Technician / Project Manager
Jenkins Restorations
07.2012 - 12.2016
Financial Representative
Northwestern Mutual
05.2011 - 06.2012
Bachelor of Arts - Business Management
William Penn University