Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

David Stein

Stafford

Summary

Dynamic professional with extensive experience at the American Legion Dept Of Va, excelling in customer service and problem-solving. Proven track record in team collaboration and technical troubleshooting, consistently enhancing operational efficiency and client satisfaction. Recognized for innovative solutions that drive project success and foster a positive work environment.

Overview

45
45
years of professional experience

Work History

Adjutant

American Legion Dept Of Va
Richmond
07.2021 - 07.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Achieved cost-savings by developing functional solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Owner/technician

Patriot Sound and Security
Stafford
08.1996 - 06.2021
  • Managed installation of sound and security systems for residential and commercial clients.
  • Supervised team of technicians to ensure quality service and customer satisfaction.
  • Developed project plans to streamline system installations and service delivery processes.
  • Trained new employees on equipment usage and company safety protocols.
  • Maintained inventory of products and equipment for efficient operation management.
  • Conducted site assessments to determine client needs for sound and security solutions.
  • Coordinated with vendors to procure high-quality materials and tools for projects.
  • Facilitated customer consultations to understand requirements and provide tailored solutions.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Provided direction and guidance to employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Developed strategic plans to increase profitability and efficiency.
  • Reviewed legal documents related to business operations.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Implemented quality assurance processes to ensure product excellence.
  • Developed policies and procedures for the organization.
  • Collaborated with other owners on joint ventures and shared resources.
  • Conducted performance reviews for employees on a regular basis.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Installed security systems in residential and commercial properties.
  • Conducted routine maintenance on audio and security equipment.
  • Collaborated with clients to assess their sound and security needs.
  • Trained junior technicians on installation procedures and safety protocols.
  • Diagnosed and repaired technical issues with sound equipment promptly.
  • Ensured compliance with industry standards during installations and inspections.
  • Managed inventory of tools and equipment for efficient operations.
  • Provided exceptional customer service throughout the installation process.
  • Replaced defective components or parts as needed.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Conducted preventive maintenance procedures according to established schedules.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Installed new components or replaced defective parts to restore functionality.
  • Completed scheduled appointments on time to drive quality service.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Kept records of parts and equipment used in projects to update inventory.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Used register system to ring up customer purchases, process payments, and issue receipts.
  • Communicated with distributors to acquire necessary equipment for projects.

United States Marine/Combat Engineer/Recruiter

United States Marine Corps
New River
06.1980 - 07.1996
  • Operated and maintained demolition equipment for safe explosive handling.
  • Collaborated with team members to establish secure perimeters during operations.
  • Assisted in constructing defensive positions using various engineering tools and materials.
  • Implemented safety protocols during construction and demolition tasks on-site.
  • Trained junior personnel in basic combat engineering principles and techniques.
  • Inspected and maintained combat engineer equipment.
  • Identified hazardous objects such as unexploded ordnance or improvised explosive devices.
  • Assisted with construction of defensive positions, bridges, and roads.
  • Cleared minefields by locating, marking and detonating explosive hazards safely.
  • Provided guidance on proper use of explosives when conducting demolitions tasks.
  • Successfully guided and supervised mine-clearing line charge loading team with no injuries or accidents.
  • Erected barbed wire fences around bases for security purposes.
  • Maintained records of all supplies used in engineering projects.
  • Supervised maintenance of engineering tools and materials.
  • Performed basic carpentry, electrical, and plumbing tasks for the maintenance of military facilities.
  • Trained in the use and maintenance of various firearms and explosive devices for combat readiness.
  • Ensured compliance with safety protocols during all engineering and demolition activities.
  • Conducted candidate screenings to assess qualifications and fit for positions.
  • Engaged with candidates to answer inquiries about the recruitment process.
  • Collaborated with team members to refine recruitment strategies and processes.
  • Organized recruitment events to attract potential candidates for open positions.
  • Provided feedback to candidates throughout the hiring process for transparency.
  • Explained job duties, compensation and benefits to potential candidates.
  • Coordinated background checks on successful candidates prior to offer acceptance.
  • Organized recruitment activities such as career fairs, campus visits.

Education

High School Diploma -

Chenango Forks High School
New York
06-1980

Skills

  • Customer service
  • Problem solving
  • Vendor coordination
  • Team collaboration
  • Inventory management
  • Technical troubleshooting
  • Time management
  • Effective communication
  • Supervision and leadership
  • Public speaking
  • Decision-making
  • Good Telephone Etiquette
  • Friendly, positive attitude

References

References available upon request.

Timeline

Adjutant

American Legion Dept Of Va
07.2021 - 07.2025

Owner/technician

Patriot Sound and Security
08.1996 - 06.2021

United States Marine/Combat Engineer/Recruiter

United States Marine Corps
06.1980 - 07.1996

High School Diploma -

Chenango Forks High School

Similar Profiles

CREATE PROFILE
David Stein