Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Ventura

Stafford

Summary

Dynamic customer service professional with experience at Weis Markets, recognized for enhancing customer satisfaction through effective communication and problem resolution. Demonstrated reliability and composure in high-pressure situations, fostering loyalty and a welcoming atmosphere. Skilled in processing transactions accurately and adept at multitasking, ensuring a seamless shopping experience.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Weis Markets
12.2023 - 02.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Answered product questions using knowledge of sales and store promotions.

Education

High School Diploma -

Brooke Point
Stafford, VA

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Guest services
  • Customer inquiries
  • Refund handling
  • Merchandise restocking
  • Attention to detail
  • Multitasking and organization
  • Adaptability and flexibility
  • Positive and professional

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Weis Markets
12.2023 - 02.2025

High School Diploma -

Brooke Point

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David Ventura