David Ventura
Stafford
Summary
Dynamic customer service professional with experience at Weis Markets, recognized for enhancing customer satisfaction through effective communication and problem resolution. Demonstrated reliability and composure in high-pressure situations, fostering loyalty and a welcoming atmosphere. Skilled in processing transactions accurately and adept at multitasking, ensuring a seamless shopping experience.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Weis Markets
12.2023 - 02.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
Education
High School Diploma -
Brooke Point
Stafford, VASkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Guest services
- Customer inquiries
- Refund handling
- Merchandise restocking
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Positive and professional
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Weis Markets
12.2023 - 02.2025
High School Diploma -
Brooke Point