Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Sharpless

Fredericksburg

Summary

Dynamic human resources professional with extensive experience at the FBI, skilled in strategic planning and risk assessments. Proven track record in enhancing program performance and fostering collaboration. Adept at implementing business process improvements, resulting in increased efficiency and team productivity. Committed to continuous improvement and effective communication across diverse stakeholder groups.

Proven track record in driving results through effective collaboration and adaptability to evolving requirements. Expertise in leveraging analytical tools, problem-solving, and stakeholder communication to deliver impactful solutions. Known for reliability, strategic thinking, and focus on achieving organizational goals.

Overview

24
24
years of professional experience

Work History

Supervisory Management & Program Analysts

Federal Bureau of Investigation
12.2016 - Current
  • Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
  • Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
  • Trained team members on new software tools, improving overall productivity and efficiency.
  • Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
  • Led change management initiatives to ensure smooth transitions during periods of organizational growth or restructuring.
  • Conducted comprehensive risk assessments for projects, mitigating potential issues before they impacted program timelines or outcomes.
  • Tailored communication strategies to different stakeholder groups, enhancing message reception and program support.
  • Spearheaded development of new tracking system, significantly improving accuracy and reliability of program data.
  • Evaluated program performance, identifying areas for improvement and implementing changes to increase effectiveness.
  • Coordinated with external partners to expand program reach and impact, building beneficial relationships that supported program goals.
  • Fostered culture of continuous improvement, encouraging team feedback and suggestions on process enhancements.
  • Oversaw recruitment and training of new team members, ensuring high level of competence and commitment to program objectives.
  • Produced detailed and relevant reports for use in making business decisions.

Management & Program Analyst

Federal Bureau of Investigation, FBI
06.2014 - 12.2016
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
  • Analyzed job roles and responsibilities to ensure alignment with organizational goals and employee capabilities.
  • Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
  • Enhanced internal communication strategies, resulting in improved information flow across departments.
  • Collaborated with department heads to identify staffing needs and strategize recruitment efforts.
  • Streamlined exit interview processes, gathering insights to improve employee satisfaction and retention strategies.
  • Conducted comprehensive training sessions, equipping staff with necessary skills for optimal performance.
  • Collaborated with managers to identify and address employee relations issues.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Paralegal Specialist

Federal Bureau of Investigation, FBI
08.2001 - 06.2014
  • Prepared comprehensive trial materials, ensuring cases were well-prepared for court proceedings.
  • Supported attorneys during trials by organizing exhibits, taking notes on witness testimony, and coordinating logistics in the courtroom.
  • Investigated claims and prepared processing documentation.
  • Supported family law proceedings by managing documents such as wills, separation degrees and powers of attorney.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.

Education

High School Diploma -

North Stafford High School
Stafford, VA

Skills

  • Strategic planning
  • Business process improvement
  • Requirements gathering
  • Risk assessments
  • Data collection
  • Conflict resolution
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Effective communication
  • Adaptability and flexibility

Timeline

Supervisory Management & Program Analysts

Federal Bureau of Investigation
12.2016 - Current

Management & Program Analyst

Federal Bureau of Investigation, FBI
06.2014 - 12.2016

Paralegal Specialist

Federal Bureau of Investigation, FBI
08.2001 - 06.2014

High School Diploma -

North Stafford High School

Similar Profiles

CREATE PROFILE
Dawn Sharpless