Dawnee' Campbell
Dutton
Summary
Results-driven Property Manager with expertise in financial budgeting, lease negotiation, and tenant relations. Proven track record in enhancing property value through effective maintenance coordination and strategic marketing initiatives.
Overview
19
19
years of professional experience
Work History
Property Manager
MBR Business Trust
Glen Allen
05.2007 - Current
- Coordinated maintenance requests and ensured timely resolutions.
- Oversaw tenant relations and addressed concerns effectively.
- Prepared property budgets and monitored expenditures regularly.
- Conducted property inspections to maintain quality standards.
- Enforced lease agreements and handled violations appropriately.
- Collaborated with vendors for services like landscaping and repairs.
- Developed targeted marketing strategies that successfully attracted prospective tenants.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Prepared monthly financial performance reports outlining revenue growth and expenses to inform management decisions.
- Met with prospective tenants to show property and assess applications or sign leases.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Updated tenant and unit information to keep current in housing database.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Exercised direct supervision over property staff.
- Completed lease applications and verifications, notifying prospects of results.
- Built relationships with service vendors and submitted associated billing statements.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Drafted and monitored budgets for overall maintenance and operations.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Oversaw daily operations, maintenance, and administration of various properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Prepared detailed budgets and financial reports for properties.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Oversaw daily operations of residential properties to ensure smooth functioning.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Implemented cost-cutting measures to reduce overhead while maintaining quality standards.
Skills
- Property management
- Lease negotiation
- Tenant relations
- Property inspections
- Vendor coordination
- Budgeting and reporting
- Maintenance scheduling
- Customer relationship management
- Time management
- Problem solving
- Administrative support
Timeline
Property Manager
MBR Business Trust
05.2007 - Current