Dawson Craft
Clintwood
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
Work History
Cashier
Food City
Clintwood
02.2024 - 12.2024
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned items and checked pricing on cash register for accuracy.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer inquiries regarding store policies and procedures.
- Collected payments and provided accurate change.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Worked closely with front-end staff to assist customers.
Restaurant Waiter
Pizza Plus Inc
Clintwood
01.2022 - 12.2024
- Resolved customer complaints in a polite manner according to company policy.
- Greeted customers, answered questions and recommended specials to increase profits.
- Took accurate food and drink orders, using a POS ordering software system.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Filled condiments and napkin containers during slack periods.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Education
High School Diploma -
Ridgeview High School
Clintwood, VA05-2024
Some College (No Degree) -
Mountain Empire Community College
Big Stone Gap, VASkills
- Customer service
- Sales transactions
- Employee training
- Cash handling and management
- Empathy and patience
- Attention to detail
- Professionalism and courtesy
- Cash register systems
Affiliations
- Workout three times a week.
- Go to church on Sundays.
Timeline
Cashier
Food City
02.2024 - 12.2024
Restaurant Waiter
Pizza Plus Inc
01.2022 - 12.2024
High School Diploma -
Ridgeview High School
Some College (No Degree) -
Mountain Empire Community College
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