Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayana Yapur

Alexandria

Summary

Compelling and dedicated restaurant manager with a strong work ethic at El Texano Bar And Grill. Known for exceptional customer service, effective cash handling and kitchen management. I focus on guest engagement and resolving issues promptly, ensuring a memorable dining experience while maintaining cleanliness standards and attention to detail. I'm consistently taking charge in a high frequency environment while observing the kitchen and lobby to maintain a steady rhythm. I focus on teamwork and adaptability, consistently meeting challenges and requirements. I'm skilled in managing multiple tasks, like handling customer inquiries, and maintaining food and serving. I also handle the marketing aspect of the restaurant as I promote deals, and weekly specials to gain customer attention. Overall, I multitask several position to smoothly run a full operating restaurant.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

El Texano Bar And Grill
03.2022 - Current
  • Demonstrated strong multitasking by alternating between the kitchen and lobby
  • Served food and beverages promptly with focused attention to customer needs.
  • Responsible for the inventory of the restaurant
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent experiences.
  • Ability to communicate and build relationships with customers
  • Weekly marketing to reach a higher audience


Education

Virginia Food Manager Certification

Bachelor of Arts - Graphic And Digital Design

George Mason University
Fairfax, VA
12-2022

Skills

  • Bilingual
  • Multitask
  • Customer service
  • Conflict resolution
  • Guest engagement
  • Problem solving
  • Leadership/ Management
  • Oral and Written communication
  • Marketing
  • Computer literate: MS Word, MS Powerpoint, MS Excel, Illustrator, Indesign, Photoshop, etc
  • Resolving any issues promptly

Timeline

Restaurant Manager

El Texano Bar And Grill
03.2022 - Current

Virginia Food Manager Certification

Bachelor of Arts - Graphic And Digital Design

George Mason University
Dayana Yapur