Jose Christian Argueta
Falls Church
Summary
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Five Guys
Falls Church
01.2021 - Current
- Assisted in managing daily restaurant operations and staffing schedules.
- Ensured compliance with food safety and sanitation standards consistently.
- Trained and onboarded new team members on service protocols and procedures.
- Monitored financial transactions, ensuring accurate cash handling and reporting procedures.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Prepared weekly schedules for staff members based on their availability.
- Monitored inventory levels and placed orders for new stock as needed.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Organized special events such as promotions or fundraisers to drive business growth.
- Ensured compliance with company policies, procedures, and regulations.
- Handled customer complaints and inquiries, ensuring high levels of satisfaction.
Education
Some College (No Degree) -
Nova's
Alexandria, VASkills
- Cash handling
- Food safety
- Inventory management
- Staff training
- Team leadership
- Financial reporting
- Strategic thinking
- Employee scheduling
- Training and development background
- Food safety and sanitation
- Customer service
Languages
English
Native/ Bilingual
Spanish
Full Professional
Certification
- Servsafe
- Five guys Quality control
Timeline
Assistant General Manager
Five Guys
01.2021 - Current
Some College (No Degree) -
Nova's