Dayson SMITH
Williamsburg
Summary
Dynamic professional with extensive experience in fast-paced environments, excelling under pressure and consistently recognized for high-quality work. Expertise in customer service, multitasking, and time management ensures a positive experience for every client. Demonstrates strong capabilities in choreography design, team motivation, and performance analysis to enhance competitive excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Gallery Coordinator
Hilton Grand Vacations
Williamsburg
08.2024 - Current
- Addressed customer complaints promptly while resolving issues in a professional manner.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Carries out all reasonable requests by management of which a team member is capable of performing.
- Set and update the various Sales Executive Rotations daily and any specialty rotations on the effective dates.
- Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes.
- Answer all phone calls and direct to the appropriate employees.
Cheerleading Coach
Channing Wynne
Williamsburg
08.2023 - Current
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Adhered strictly to rules and regulations of activities department and district.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Attended trainings on rules, regulations and safety protocols, implementing principles and requirements throughout training and performance.
- Trained athletes in proper technique for stunts, tumbling, jumps, cheers and dances.
- Provided positive feedback to motivate squad members during practices and competitions.
- Coordinated pre-season tryouts, training camps and special workshops to support team goals.
- Coordinated routine design, props and music for performances.
- Put together arrangements for team travel, documented expenses and submitted reports.
- Scheduling Tryouts, Practices, and Choreography
Funeral Attendant
Whitings Funeral Home
Williamsburg
02.2023 - 02.2024
- Distributed memorial cards to attendees at the service.
- Conducted administrative tasks such as filing paperwork, answering phones, and responding to emails related to funerals.
- Assisted pallbearers with carrying casket into the chapel or gravesite.
- Provided comfort to grieving family members during visitation hours.
- Organized chapels for visitations and maintained calm and orderly atmosphere.
- Guided visitors through cemetery grounds when needed.
- Attended wakes, viewings, and graveside services as requested by families.
- Managed guest book entries at viewings or services.
- Arranged floral offerings and lights around caskets.
- Scheduling Viewings and Funerals.
- Scheduling times for pick-up and drop-off for guests who received extras in the funeral package.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Collaborated with cemetery personnel on grave site preparation prior to burial.
- Organized transportation for family members and guests to the funeral service.
Education
High School Diploma -
Va Peninsula Community College
Williamsburg Skills
- Customer service
- Interpersonal communication
- Event coordination
- Team building
- Administrative support
- Time management
Accomplishments
- Top All American Cheerleader
- Regional Champion
- District Champion
- World Point Champion
- National Champion
- All State and All region cheerleader
- Cheer Captain
- A/B Honor Roll
Certification
- CPR Certified
Languages
German
Limited
Languages
- American Sign Language
Affiliations
- cheer
- shopping
- hanging out with friends
- traveling
Timeline
Sales Gallery Coordinator
Hilton Grand Vacations
08.2024 - Current
Cheerleading Coach
Channing Wynne
08.2023 - Current
Funeral Attendant
Whitings Funeral Home
02.2023 - 02.2024
High School Diploma -
Va Peninsula Community College
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