Dalton Bland
SPRINGFIELD
Summary
Dynamic professional with a strong background in customer service at Giant Food Stores and volunteer engagement with the Nature Conservancy. Proven ability to enhance community outreach and secure donations through effective fundraising campaigns. Skilled in public speaking and time management, consistently exceeding customer expectations while maintaining attention to detail.
Overview
3
3
years of professional experience
Work History
Volunteer
Nature Conservancy
06.2025 - 08.2025
- Collaborated with team members to prepare educational materials for workshops and seminars.
- Engaged with community members, providing information about services and resources available.
- Developed promotional content for social media to enhance outreach effectiveness and visibility.
- Used strong interpersonal communication skills to convey information to others.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Customer Service Cashier
Giant Food Stores
10.2022 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate cash drawer balancing at end of shifts.
- Collaborated with team members to improve customer service strategies.
- Trained new staff on cash handling procedures and customer interaction techniques.
- Monitored stock levels and restocked merchandise as needed for optimal sales support.
- Implemented promotional displays to enhance product visibility and increase sales opportunities.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
Education
Bachelor of Science - Business Accountancy
George Mason University
Fairfax, Va05-2027
No Degree - Accounting
Northern Virginia Community College
Annandale, VA05-2025
No Degree - Economics
University of Colorado Boulder
Boulder05-2022
Skills
- Strong attention to detail
- Effective leadership skills
- Volunteer engagement
- Time management
- Customer service
- Public speaking
- Community outreach
- Telephone etiquette
Languages
Japanese
Limited Working
Timeline
Volunteer
Nature Conservancy
06.2025 - 08.2025
Customer Service Cashier
Giant Food Stores
10.2022 - 12.2023
Bachelor of Science - Business Accountancy
George Mason University
No Degree - Accounting
Northern Virginia Community College
No Degree - Economics
University of Colorado Boulder