DeAnne Hall
Chester,VA
Summary
Supply chain and logistics leader with over 28 years of progressive experience across retail operations, shipper-side transportation, LTL carrier environments, and 3PL senior logistics management. Proven track record of optimizing freight spend, improving service performance, leading high-performing teams, and strengthening client, carrier, and vendor partnerships. Known for operational turnaround, disciplined execution, and delivering measurable results in fast-paced, high-volume environments.
Overview
2026
2026
years of professional experience
Work History
Logistics Account Manager
James River Carriers
Chesterfield, VA
07.2024 - Current
- Manage high-value client accounts, ensuring reliable, cost-effective logistics execution and consistent service performance.
- Coordinate multi-lane transportation operations to optimize transit times and overall supply chain efficiency.
- Analyze freight costs, lane performance, and market conditions to deliver competitive, data-driven pricing solutions.
- Develop and implement logistics strategies that improve service levels, reduce disruptions, and support long-term client retention.
- Collaborate cross-functionally with operations, dispatch, and leadership to resolve service issues and capacity constraints.
- Research emerging logistics and transportation trends to support strategic growth initiatives.
- Train and onboard new team members, improving speed-to-productivity and service consistency.
- Establish and enforce standardized policies and procedures to ensure compliance and operational discipline.
Operations Manager
VHI Transport
Chester, VA
07.2011 - 07.2024
- Led end-to-end transportation and logistics operations supporting sustained growth, profitability, and customer satisfaction.
- Directed, coached, and developed cross-functional teams, driving accountability, engagement, and performance excellence.
- Owned budgeting, forecasting, and financial analysis to improve cost control and resource optimization.
- Leveraged logistics systems and performance data to identify inefficiencies, streamline workflows, and improve service reliability.
- Built and maintained strong client, carrier, and vendor relationships, driving long-term partnerships and retention.
- Led operational change initiatives to adapt to evolving market conditions, customer demand, and capacity challenges.
- Supported business expansion through strategic planning, operational scaling, and continuous improvement initiatives.
Transportation Coordinator
The Scotts Hyponex Company
Waverly, VA
02.2004 - 07.2011
- Coordinated high-volume inbound and outbound transportation operations supporting nationwide distribution.
- Managed carrier relationships and negotiated rates to balance transportation costs, capacity, and service performance.
- Designed and implemented a focused peak-season carrier program to improve on-time delivery and reliability.
- Resolved service failures, damages, and billing discrepancies with minimal disruption to customers and operations.
- Identified and implemented process improvements that increased transportation visibility and execution efficiency.
Office Manager
Southeastern Freight Lines
Portsmouth, VA
- Managed daily office operations for a high-volume regional LTL terminal supporting dispatch, dock operations, customer service, and billing.
- Supervised administrative and customer service teams, ensuring service accuracy, regulatory compliance, and operational efficiency.
- Partnered with terminal leadership, drivers, and dock supervisors to resolve service issues and improve shipment flow.
- Supported process improvements that strengthened service reliability and customer satisfaction.
Target
Retail Supervisor Level II
Newport News, Virginia
- Led store-level operations including inventory management, labor planning, and customer fulfillment in a fast-paced retail environment.
- Managed and developed teams, driving accountability, performance standards, and service consistency.
- Supported inventory accuracy, replenishment, and loss prevention initiatives aligned with sales and service goals.
Education
Associate of Science - IT Business Management
ECPI University
Virginia Beach, VA08.2002
Skills
- Transportation & Logistics Strategy
- Freight & Cost Optimization
- Operations Leadership
- Team Development
- Carrier & Vendor Management
- Client Relationship Management
- Budgeting & Forecasting
- KPI & Performance Management
- Process Improvement
- Logistics Systems & Data Analysis
- Continuous Improvement
Timeline
Logistics Account Manager
James River Carriers
07.2024 - Current
Operations Manager
VHI Transport
07.2011 - 07.2024
Transportation Coordinator
The Scotts Hyponex Company
02.2004 - 07.2011
Office Manager
Southeastern Freight Lines
Target
Retail Supervisor Level II
Associate of Science - IT Business Management
ECPI University