Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deante Keen

Axton

Summary

Dynamic leader and strategic thinker with a proven track record at Big Buddys Moving Co., adept in operations management and customer relations. Excelled in business development, achieving significant growth through innovative marketing and meticulous financial planning. Skilled in team leadership and project management, consistently enhancing service quality and efficiency. I started the company in 2010, and I am now in a position to venture out and try something new. I am passionate about any job I have, and every past employer has granted me a promotion. When I decided to venture out, I was always offered my position back if things did not work out; I never burned bridges.

Overview

1
1
Certification

Work History

Owner/Operator /Truck Driver/ Manager

Big Buddys Moving Co.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Navigated various terrains and weather conditions, demonstrating adaptability and strong problem-solving skills.
  • Coordinated effectively with warehouse staff to ensure proper loading and unloading of goods, avoiding damages or discrepancies.
  • Maintained a safe driving record with consistent adherence to traffic laws and company safety policies.
  • Performed regular vehicle inspections for proactive maintenance, minimizing downtime due to mechanical issues.
  • Increased customer satisfaction by providing friendly, professional service during deliveries.
  • Secured loads using straps, chains, or other required equipment to prevent damage during transit.
  • Operated with safety and skill to avoid accidents and delays.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Machine Operator

Unifi
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.

Machine Operator Technician

Weil Mclain Eden Nc
  • Operated machining equipment safely with team of operators.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.
  • Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
  • Served as a subject matter expert on specific machines, providing guidance and support to colleagues when needed.
  • Assisted in training new operators on proper machine usage, ensuring adherence to company standards and guidelines.
  • Collaborated with team members to identify areas for process improvement, leading to enhanced operational efficiency.
  • Maintained equipment performance by lubricating and cleaning components.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Played an instrumental role in achieving targeted production goals while maintaining strict adherence to quality standards.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Kept detailed production records and identified hold-ups.

Construction Flagger

Awp Safety
  • Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
  • Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
  • Provided essential instructions to foremen, crew chiefs and other flaggers.
  • Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.

Supervisor

Gate City Security
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Navigated various terrains and weather conditions, demonstrating adaptability and strong problem-solving skills.
  • Coordinated effectively with warehouse staff to ensure proper loading and unloading of goods, avoiding damages or discrepancies.
  • Maintained a safe driving record with consistent adherence to traffic laws and company safety policies.
  • Performed regular vehicle inspections for proactive maintenance, minimizing downtime due to mechanical issues.
  • Increased customer satisfaction by providing friendly, professional service during deliveries.
  • Secured loads using straps, chains, or other required equipment to prevent damage during transit.
  • Operated with safety and skill to avoid accidents and delays.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Education

High School Diploma -

Martinsville High School
Martinsville, VA
04.2006

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Business planning
  • Project estimating
  • Marketing
  • Team oversight
  • Financial management
  • Staff hiring
  • Business development
  • Business launch
  • Business administration
  • Business marketing
  • Consulting
  • Negotiation
  • Sales leadership
  • Employee development
  • Product branding
  • Administrative oversight
  • Bidding processes
  • Contract management
  • Financial planning
  • Sales management
  • Cost reduction
  • Talent development
  • Human resource management
  • Sales strategy development
  • Crisis management
  • Service quality assurance
  • Competitive analysis
  • Hiring and staffing
  • Social media control
  • Sales oversight
  • Profit and loss
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Customer service management
  • Effective leader
  • Scheduling
  • Goal setting
  • Quality assurance
  • Inventory control
  • Inventory management
  • Business leadership
  • Inventory tracking and management
  • Purchasing and planning
  • Records organization and management
  • Desktops, laptops, and mobile devices
  • Employee relations
  • Employee scheduling
  • Budget control
  • Staff training/development
  • Performance improvement
  • Employee motivation
  • Hiring and onboarding

Certification

I earned a certificate from Patrick Henry Community College for leadership development

Timeline

Owner/Operator /Truck Driver/ Manager

Big Buddys Moving Co.

Machine Operator

Unifi

Machine Operator Technician

Weil Mclain Eden Nc

Construction Flagger

Awp Safety

Supervisor

Gate City Security

High School Diploma -

Martinsville High School

Similar Profiles

CREATE PROFILE
Deante Keen