Deborah Davis
Chesapeake
Summary
Entrepreneur with extensive experience in contract negotiation and client relationship management at The Az Auctionista. Demonstrated success in developing marketing strategies that enhance brand visibility and drive customer retention. Skilled in fostering collaboration and leading teams to achieve operational excellence and identify growth opportunities in competitive markets.
Overview
2026
2026
years of professional experience
Work History
Partner
Busy Bees Estate Concierge
Scottsdale
01.2022 - Current
- Provided leadership and guidance to foster collaboration among team members across departments.
- Cultivated long-term client relationships through consistent communication initiatives.
- Developed comprehensive strategy for managing partner accounts, maximizing profits and minimizing expenses.
- Identified growth opportunities by analyzing marketplace trends and making strategic decisions.
- Facilitated sales operations, including estate sale setup and execution on sale days.
- Resolved complex customer issues promptly, ensuring positive experiences during all interactions.
- Negotiated contracts with partners and vendors to secure favorable terms for the company.
Owner
The Az Auctionista
Scottsdale
07.2019 - Current
- Developed and executed marketing campaigns to attract new customers and increase brand visibility.
- Ensured compliance with local, state, and federal regulations affecting business operations.
- Cultivated strong client relationships through exceptional customer service initiatives.
- Identified growth opportunities within market segments for expansion and diversification.
- Researched potential partnerships to broaden service offerings and strengthen market presence.
- Organized events such as trade shows and conferences to promote business initiatives.
- Implemented organizational policies and procedures to achieve operational excellence.
- Facilitated client placements with auction houses across the United States.
Arizona Representative
John Moran Auctioneers
Monrovia
03.2022 - 02.2024
- Participated in training sessions designed to improve overall job performance.
- Developed and maintained relationships with key clients to ensure repeat business.
- Performed market research to identify potential sales opportunities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with customers to ensure repeat business.
Gallery Director / Estate Sale Representative
J Levine Auction And Appraisal
Scottsdale
01.2017 - 07.2019
- Supervised day-to-day activities at the gallery including staffing needs, scheduling shifts, training new employees.
- Provided guidance to staff members regarding customer service standards, sales techniques, and proper protocol when handling artwork.
- Organized and curated exhibitions of work from local artists, as well as international artists.
- Maintained relations with patrons by hosting events such as receptions or lectures featuring guest speakers.
- Participated in conferences or trade shows representing the gallery's mission statement or brand identity.
- Developed and implemented strategies to increase gallery visibility through marketing initiatives.
- Handled gallery calendar of exhibitions, workers and special events.
- Coordinated mailing invitations to publicize events at art gallery.
- Set up exhibition and event spaces to install pieces for display.
- Participated in team meetings to review progress against objectives set by management.
- Attended trade shows, conferences and other networking events as needed.
- Cultivated referral networks to identify new business opportunities.
- Resolved customer complaints in a timely manner.
- Organized transportation arrangements for auction items as needed.
- Identified potential sources of new customers through various marketing channels such as social media, email campaigns.
- Collaborated with other professionals in similar roles across different organizations in order to share best practices.
- Analyzed customer feedback data to determine areas of improvement for future events.
- Managed the setup of auction items, displays and bid sheets.
- Oversaw online auctions by monitoring website for performance and sales.
- Recruited and trained new employees to meet job requirements.
Adjunct Faculty Member
Maricopa Community College
Phoenix
01.2012 - 12.2016
- Assessed student knowledge levels at semester start to customize instructional approaches.
- Encouraged participation through interactive activities, including debates and group projects.
- Maintained accurate records and submitted grades punctually.
Executive Auction Assistant
Fidelity Estate Services
Phoenix
- Monitored bids placed during an auction event using a computer system or other technology-based tools.
- Assisted in collecting payments from successful bidders and issuing receipts.
- Provided assistance to the auctioneer during bidding processes.
- Conducted post-auction follow-up activities such as providing delivery services for purchased items or making arrangements for pick-up of goods.
- Arranged merchandise in display cases according to type or size for maximum effect.
- Provided excellent customer service when interacting with clients both before and after an auction event.
- Verified bidder eligibility prior to allowing them access into a live or virtual auction event.
- Organized auctions by setting up tables and chairs, arranging items for sale, and displaying materials.
- Managed customer inquiries about products being sold at the auction house.
- Collaborated with other staff members in order to maintain efficient operations within the department.
Education
Associate of Arts - Business
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2010
Associate of Science - Exercise Physiology
Arizona State University
Tempe, AZSkills
- Contract negotiation
- Market analysis
- Sales strategy
- Customer service and relations
- Event coordination
- Client relationship management
- Brand development
- Networking
- Team leadership
- Customer retention
- Staff management
- Operations management
- Marketing strategies
- Sales management
- Project management
- Employee development
- Design coordination
References
References available upon request.
Timeline
Arizona Representative
John Moran Auctioneers
03.2022 - 02.2024
Partner
Busy Bees Estate Concierge
01.2022 - Current
Owner
The Az Auctionista
07.2019 - Current
Gallery Director / Estate Sale Representative
J Levine Auction And Appraisal
01.2017 - 07.2019
Adjunct Faculty Member
Maricopa Community College
01.2012 - 12.2016
Executive Auction Assistant
Fidelity Estate Services
Associate of Arts - Business
Maricopa Community Colleges, Phoenix College
Associate of Science - Exercise Physiology
Arizona State University
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