Debra Kirk
Woodbridge
Summary
I am a high energy professional who possesses quick, sound judgment skills.
I am a self-motivated, hard working individual who is looking to take my skills and abilities to join a team where i can learn and grow together. For the past few years i have been working as a team member. I am currently looking for a role as a supervisor.
Overview
2026
2026
years of professional experience
Work History
Style Sales Associate
Target
Fairfax
08.2024 - Current
- Maintained a clean and organized sales floor environment.
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product selection and inquiries.
- Stocked shelves and ensured products were properly displayed.
Hr Supervisor
Jc Penney
Fairfax
2016 - 2017
- Developed and implemented employee training programs for operational staff.
- Managed recruitment processes to attract top talent for retail positions.
- Facilitated conflict resolution sessions to enhance workplace harmony.
- Administered employee benefits and compensation packages effectively.
- Conducted performance evaluations to support team development initiatives.
- Oversaw onboarding processes to ensure smooth integration of new employees.
Men's Department Supervisor
JC Penney Stores
Fairfax
2014 - 2016
- Supervised daily operations in the men's department, ensuring optimal product placement.
- Trained and mentored staff on customer service and sales techniques.
- Implemented visual merchandising strategies to attract customer attention.
- Coordinated team schedules to maintain effective workforce coverage during peak hours.
- Resolved customer inquiries and complaints efficiently to ensure satisfaction.
- Collaborated with management on promotional events to drive department sales.
- Supervised work of cashiers, training new team members and monitoring performance.
- Counted and balanced registers.
- Delegated work to staff, setting priorities and goals.
- Directed and supervised staff performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Coached staff on strategies to enhance performance and improve customer relations.
- Used Point of Sale register system to complete transactions.
- Manager-On-Duty responsibilities as required- 2-4 hour shifts responsible for total store environment, including moving associates around as business dictated.
HR Supervisor
JC Penney Stores
Fairfax
2013 - 2014
- Developed and implemented HR policies to align with company goals.
- Managed employee relations issues through effective communication and mediation.
- Facilitated training programs to enhance employee skills and productivity.
- Oversaw performance management processes, ensuring consistency and fairness.
- Collaborated with management to address workforce planning and optimization.
- Conducted exit interviews to gather feedback for organizational improvement.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Monitored attendance records and leave requests for accuracy and completeness.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Recruited applicants for vacancies to fill open positions with qualified staff.
- Developed and implemented HR strategies to improve employee engagement and retention.
- Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
- Communicated with supervisors to plan and review employee evaluations.
- Ensured compliance with all state and federal employment laws including wage and hour regulations.
- Responded promptly to employee inquiries about policies or procedures.
- Administered employee benefits and led open enrollment process, informing and coaching employees.
- Coordinated workers' compensation insurance and managed claims.
- Developed processes for onboarding new hires into the organization's culture.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Held exit interviews and documented information discussed with employees.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Handled employee discipline and termination to address policy infractions.
- Reported on workplace health and safety compliance to superiors.
- Analyzed employee surveys to identify areas of improvement in workforce productivity.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to
- Prepared presentations to company executives regarding employee performance and retention trends.
- Led recruitment efforts to attract diverse talent for various store positions.
Office Specialist
JC Penney Stores
Fairfax
2011 - 2013
- Managed office supplies and inventory for efficient daily operations.
- Coordinated schedules and appointments for team members and executives.
- Facilitated communication between departments to streamline processes.
- Maintained filing systems and organized documents for easy access.
- Supported onboarding of new staff by providing training on office procedures.
- Handled customer inquiries and resolved issues promptly and professionally.
- Implemented office policies to enhance productivity and workflow efficiency.
- Organized and maintained office files, records, and documents.
- Answered and directed incoming calls to appropriate personnel.
- Provided administrative support to multiple departments within the organization.
- Processed payroll timecards on a bi-weekly basis ensuring accuracy of hours worked.
- Directed clients and guests to correct departments, rooms, and staff members.
- Resolved customer inquiries regarding billing issues or product availability.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Processed customer orders in accordance with company policy.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Performed general office duties such as filing, photocopying, faxing and scanning documents.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Facilitated communication within the office and with external partners.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Monitored office expenses and submitted purchase requests.
- Maintained confidentiality of sensitive information and documents.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained positive working relationship with fellow staff and management.
- Answered phones and routed voicemails to respective employees.
- Greeted guests and vendors to assist in navigating space.
- Stocked inventory and ordered office and kitchen supplies.
- Provided HR administrative assistance to management team.
- Assisted with set up for social events and food deliveries.
- Broke down boxes for garbage and recycling.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Replenishing Supervisor
Jc Penney Outlet Store
Woodbridge
2007 - 2011
- Trained and mentored new employees on sales techniques and customer service.
- Managed inventory levels through regular stock counts and replenishment processes.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Tracked progress on projects and provided timely feedback to staff members.
- Trained new employees on company policies and procedures.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Stock Room Manager
Jc Penney Outlet Store
Woodbridge
2010 - 2010
- Managed stockroom organization and inventory control for efficient operations.
- Supervised team members to ensure proper handling of merchandise.
- Implemented safety procedures for stockroom operations and employee safety.
- Coordinated restocking efforts to maintain optimal product availability.
- Trained new staff on stock management systems and procedures.
- Collaborated with sales staff to address stock inquiries and needs.
- Maintained cleanliness and orderliness of the stockroom environment.
- Maintained accurate records of all incoming and outgoing shipments.
- Ensured compliance with safety regulations in the stockroom environment.
- Assisted customers with locating requested items in the stockroom area.
- Organized storage areas to maximize efficiency and space utilization.
- Managed daily shipping processes including packaging materials, labeling boxes, and scheduling pickups.
- Established protocols for safely disposing of expired or recalled products.
- Implemented procedures for stocking shelves with new merchandise received from vendors.
- Coordinated activities of staff members responsible for unloading trucks, replenishing merchandise, and restocking shelves.
- Conducted inventory and stockroom audits to identify discrepancies, shortages, and overages.
- Handled departmental scheduling to maintain proper staffing for shifts.
Office Associate
JC Penney Outlet Store
Woodbridge
2004 - 2007
- Organized merchandise displays to enhance store aesthetics and visibility.
- Processed transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of sales floor and stockroom.
- Handled returns and exchanges while adhering to store policies and procedures.
- Answered telephone inquiries from customers and vendors regarding office operations.
- Greeted visitors at the front desk in a polite manner while providing assistance when needed.
- Performed general office duties such as photocopying, faxing, scanning documents.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Processed paperwork efficiently to support smooth office procedures.
- Ordered office supplies, maintained inventory records, and monitored stock levels.
- Maintained a clean work area by organizing desks and shelves on a regular basis.
- Tracked time off requests for employees using payroll software programs.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Monitored office expenses and submitted purchase requests.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Offered reception coverage to relieve staff during absences or breaks.
- Assisted organizational efforts by filing, entering data and answering phones.
- Reviewed and approved vendor invoices.
- Broke down boxes for garbage and recycling.
- Assisted with set up for social events and food deliveries.
- Maintained positive working relationship with fellow staff and management.
- Received and distributed mail, letters and packages.
Basic Logic Assistant
JC Penney Outlet Store
Woodbridge
2002 - 2004
- Maintained all inventory procedures.
- Correcting stock ledger errors
- Price changes and merchandise conversion at the store level.
- Offered reception coverage to relieve staff during absences or breaks.
- Provided HR administrative assistance to management team.
Head Merchandising Associate
JC Penney Outlet Store
Woodbridge
1995 - 2002
- Provided distribution of merchandise and supplies throughout store, training other associates to accomplish all required tasks, assisted in developing associate appraisals, maintained all merchandise operations, and mastered store-wide inventory tools and machines.
Education
Some College (No Degree) - Photography
Northern Virginia Community College
FairfaxHigh School Diploma -
Mahopac High School
Mahopac, NYSkills
- Customer service
- Inventory management
- Employee training
- Time management
- Cash handling
- Reliable and punctual
- Goal oriented
Timeline
Style Sales Associate
Target
08.2024 - Current
Hr Supervisor
Jc Penney
2016 - 2017
Men's Department Supervisor
JC Penney Stores
2014 - 2016
HR Supervisor
JC Penney Stores
2013 - 2014
Office Specialist
JC Penney Stores
2011 - 2013
Replenishing Supervisor
Jc Penney Outlet Store
2007 - 2011
Stock Room Manager
Jc Penney Outlet Store
2010 - 2010
Office Associate
JC Penney Outlet Store
2004 - 2007
Basic Logic Assistant
JC Penney Outlet Store
2002 - 2004
Head Merchandising Associate
JC Penney Outlet Store
1995 - 2002
Some College (No Degree) - Photography
Northern Virginia Community College
High School Diploma -
Mahopac High School